Avaliações (26.232)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
5 de dezembro de 2023

I would like to say many thanks to your customer service staff Lucy. She is so nice and patient in assisting me. And most important, my problem has been well fixed by her help. Thanks again!

Rezolve's Shop
China
6 meses usando o app
DSers deixou uma resposta 7 de dezembro de 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

20 de janeiro de 2024

Muito obrigada Aimee pelo carinho e atendimento. Você me ajudou bastante.

Fran Imperial
Brasil
Aproximadamente 2 anos usando o app
DSers deixou uma resposta 21 de janeiro de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

22 de março de 2024

Suporte eficiente e rápido

Vila Be
Brasil
Mais de 1 ano usando o app
DSers deixou uma resposta 24 de março de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

16 de dezembro de 2023

Sally gave me the best service i never got - thanks!!

DoinGoods
Israel
Mais de 4 anos usando o app
DSers deixou uma resposta 17 de dezembro de 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

22 de janeiro de 2024

Excellent service and support that help us to keep the website running smoothly! We recommend! :)

Ampliar Store
Brasil
10 dias usando o app
DSers deixou uma resposta 23 de janeiro de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

8 de maio de 2024

Wendy ma bien aidé après avoir rencontrer quelques soucis sur l'application elle ma trouver des alternative rapide.
Merci Wendy

DésirIntime
França
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 9 de maio de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

19 de janeiro de 2024

Very good customer service, Isak was perfect, very responsive and answered all my questions.

Magigrafia
França
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 21 de janeiro de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

7 de janeiro de 2024

Exactly what you'd expect from customer service! Thank you Neva!

CInfinity
Bélgica
4 meses usando o app
DSers deixou uma resposta 15 de janeiro de 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

28 de outubro de 2023

I've been dealing with an issue for about a month now and I've had zero luck with all of the workers with the company so far. They have all given me the run around or not understood my problem. Until Nephele! They helped me exactly how I needed to be helped and it did not take 3+ hours like the many times I had been sitting on the chat so for that I say THANK YOU, NEPHELE! You saved my sanity and my business. I was about to get rid of ALI and the dropshipping game all together because all of my orders were going wrong. The system ALI has is horrible and I still might change it but at least I understand that I have to pay for twice I think. I'm still slightly confused but at least my customers are receiving their items. Nephele should get a raise because they know how to do their job.

Poison Apple Clothes
Estados Unidos
6 meses usando o app
DSers deixou uma resposta 29 de outubro de 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

13 de dezembro de 2023

This is my 1st experience using DSers-AliExpress Dropshipping. I am also a beginner in the area of dropshipping. I ran into a problem fulfilling an order. When I reached out to the help line through the chat option, Bruna helped me. Bruna was very patient, kind and quickly resolved the issue I had with a customer's order. Bruna definitely provided me with a very positive experience!

allthekurios
Estados Unidos
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 17 de dezembro de 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team