Avaliações (31.664)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
22 de julho de 2024

Customer service was a 13/10 with Chrissy.

Helped me out with everything i needed today.

Highly recommend. Thank you!!!

Olympsy
Estados Unidos
2 meses usando o app
DSers deixou uma resposta 23 de julho de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

10 de junho de 2024

I would rate this app as 100%. My experience was awesome as a first-time user as Ivan taught and facilitated to resolve the issue with placing orders. Ivan made it beginner-friendly and I'm very grateful for such incredible assistance

My Store
Estados Unidos
3 meses usando o app
DSers deixou uma resposta 12 de junho de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

7 de maio de 2024

Excellent service from Aline, super professional and very aware of what she was doing. Congratulations

Poupem
Brasil
Aproximadamente 2 anos usando o app
DSers deixou uma resposta 9 de maio de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

6 de abril de 2024

DSers customer support agent Irene, was a great help to me today!!! She understood EXACTLY what was going on with my problem and explained thoroughly what the process and next steps were going to be. she provided photos to better help guide me and helped me until I was completely satisfied. #GiveIreneARaise!

ClosetThatEATS
Estados Unidos
5 meses usando o app
DSers deixou uma resposta 8 de abril de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2 de abril de 2024

I've had a fantastic experience with DSers! Their customer service truly stands out – the agents are always quick to respond and incredibly helpful. It's reassuring to know that if I ever have questions or run into issues, I can count on DSers's support team to provide solutions promptly.

Yoopick
Estados Unidos
10 meses usando o app
DSers deixou uma resposta 6 de abril de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

5 de junho de 2024

I had an excellent experience with DSers-AliExpress Dropshipping. Isak resolved my problem quickly and efficiently. His professionalism and expertise made the process smooth and stress-free. I am very satisfied with the service and highly recommend this application.

Bigtoysworld.com
Bélgica
6 meses usando o app
DSers deixou uma resposta 10 de junho de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

28 de maio de 2024

the app is easy to use, and the customer support is really impressive, I had an issue and Ralla helped resolve it in under 15 minutes.
Thank you Ralla for the help

RovaFlex
Reino Unido
Mais de 1 ano usando o app
DSers deixou uma resposta 29 de maio de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

23 de março de 2024

Great assistance and manners from Holly. She gave me clear instructions on how to map products and provided me with great screenshots which highlights the exact buttons to press and together we fixed the problem in no time. Thank a lot Holly!

Lovati
Suécia
Aproximadamente 1 ano usando o app
DSers deixou uma resposta 24 de março de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

16 de julho de 2024

I am thoroughly impressed with DSers! The support team, especially Chrissy, is incredibly responsive, and the features are top-notch. Since switching to DSers, my order fulfillment has become much faster and more reliable. Kudos to the team for creating such an excellent tool

My Store
Brasil
3 meses usando o app
DSers deixou uma resposta 18 de julho de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

25 de julho de 2024

Had a lovely time chatting with Zoe. Fixed my problem right away!

ilona&co
Estados Unidos
6 meses usando o app
DSers deixou uma resposta 29 de julho de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team