Avaliações (31.665)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
22 de abril de 2024

I had the same problem for over 1 month. I contacted Dsers support, with the attendant Lucy. She quickly understood my problem and helped me solve it on the same day, thank you very much!

SmartFast - store
Brasil
5 meses usando o app
4 de outubro de 2024

Service client contacté via Messenger. Merci à Selena qui a compris ma problématique et m'a permis de la résoudre rapidement.

Maison Fresh and Clean
França
6 meses usando o app
DSers deixou uma resposta 10 de outubro de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

7 de julho de 2024

I needed help and Isak helped me a lot, he made sure everything worked for me and put effort into making me satisfied.
I thank him very much!

Mr. Nargila
Israel
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 8 de julho de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

8 de agosto de 2024

Holly was very helpful, I appreciated all the information she was able to provide — in a fast, friendly manner.

Silkorama
Estados Unidos
26 dias usando o app
DSers deixou uma resposta 11 de agosto de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

29 de maio de 2024

Amazing experience as always. I use Dsers for all my shops, specially work with agencies since i hate Aliexpress. Special shoutout to Rfimp for helping me out with the importation of 3,000 products and helping me set up for sales.

Charmify
México
11 meses usando o app
DSers deixou uma resposta 30 de maio de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

8 de julho de 2024

DSer's customer support is amazingly fast and helpful each time I need it. It's the most cost efficient way to source products. Sherry a very thorough and helpful member of the support staff!

Torreus
Estados Unidos
3 meses usando o app
DSers deixou uma resposta 9 de julho de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

27 de junho de 2024

I had some quick help from Blanca today, helped me really quickly and nicely, Thanks Blanca

ZaYture
Finlândia
10 meses usando o app
DSers deixou uma resposta 30 de junho de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

12 de março de 2024

I just finished chatting with Chris, who was able to resolve the issue I had for me super quickly. He was explaining every step to me in real time, providing detailed indications with images, a video of the process and eventually he fixed it for me. I am honestly very impressed by the customer service and especially by Chris. I was worried I would have to chat with a bot, but I got an angel instead

My Japandi Home
Estados Unidos
6 meses usando o app
DSers deixou uma resposta 13 de março de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

6 de junho de 2024

I needed help with fulfilling my first order and I use tha chat service and Vivian helped me a lot great service and she knows how to treat customers!

amomispets
Estados Unidos
11 meses usando o app
DSers deixou uma resposta 10 de junho de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

10 de agosto de 2024

Support team it's great!, fast, accurate and on point.

Retro Games 2GO
Estados Unidos
8 meses usando o app
DSers deixou uma resposta 12 de agosto de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team