Avaliações (31.759)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
4 de dezembro de 2024

I recently had the pleasure of receiving support from Teresa on the DSers team, and I can’t recommend her enough! Teresa was incredibly fast, efficient, and effective in resolving my issue. From the moment I reached out, she was attentive and ensured she thoroughly understood my concerns.

What stood out was Teresa’s patience—she took the time to explain how the DSers processing system works, which made everything much clearer for me.

The most impressive part was how seamless and stress-free she made the entire process. My problem was resolved in no time, and I truly appreciate the exceptional service! If you ever need support, I highly recommend reaching out to Teresa; she won’t disappoint!

Silent Basketball
Singapura
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 5 de dezembro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

6 de dezembro de 2024

This person was really helpful and supportive in helping me get the job done correctly when learning how to import products. Thank you for your help.

Pink Pearle
Estados Unidos
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 9 de dezembro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

26 de novembro de 2024

I have 2 shopify accounts. One active and one deactive. Unfortunately the deactivated one was linked to my Dsers account and as a result I wasn’t able to view orders from my active store. Rita understood the problem and quickly guided me in how to fix the issue.
It was rectified in less than 5 minutes. With not being that tech savvy, Rita certainly eased my concerns and frustrations. Excellent customer service on her end and has helped make this a great start to the day.

MemoriesOnReplay
Austrália
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 28 de novembro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

29 de novembro de 2024

I've been using DSers for my Shopify store, and it has been a game-changer for managing my dropshipping orders.

Zoe from the support team was very helpful and patient in guiding me through an issue with an unmapped order. The platform itself is user-friendly, and I appreciate the automation it brings to my workflow.
I highly recommend DSers.

Thank you, Zoe for your assistance.

SS69
Itália
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 1 de dezembro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

30 de dezembro de 2024

DSers is a great tool for dropshipping. It helps me to solve problems, find products to sell and track orders. I'm really happy with the service.Top!

Ezekiel Vay
Suécia
4 meses usando o app
DSers deixou uma resposta 3 de janeiro de 2025

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

9 de dezembro de 2024

perfect. i had a problem Olivia sorted it out in a few minutes. very quick response thank you

ahmdina
França
5 meses usando o app
DSers deixou uma resposta 10 de dezembro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

23 de novembro de 2024

I recently started using the DSers app on Shopify for managing my dropshipping business, and it has significantly streamlined my order management process. The app integrates smoothly with Shopify, making it easy to automate order fulfillment and find products. I was initially attracted to DSers because of its bulk ordering feature, which saves me a ton of time compared to placing orders individually. The app also makes product sourcing much simpler with access to a wide variety of suppliers and the ability to import products in just a few clicks.

What really stood out for me, though, was the customer service experience I had with Elora. When I encountered some setup challenges, Elora was incredibly helpful. She was patient, knowledgeable, and walked me through every step needed to resolve the issue. Not only did she address my immediate concerns, but she also provided some additional tips for optimizing my product sourcing and order processing in DSers. Her guidance made a real difference in how quickly I was able to get up and running with the app.

Overall, DSers has proven to be a valuable tool for my dropshipping business, and the customer support from Elora was a big plus! If you’re looking for a Shopify app to streamline dropshipping, DSers is a great choice—especially with knowledgeable support reps like Elora ready to help.

Cooksentials
Canadá
19 dias usando o app
DSers deixou uma resposta 25 de novembro de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

15 de novembro de 2024

DSers is a fantastic tool for anyone in dropshipping. Its seamless integration with Shopify and efficient order management features save time and effort. The standout? Amazing customer service—responsive, professional, and always ready to help. With automated order syncing and supplier optimization, DSers makes scaling your business simple. Highly recommend!

Albay jewelry
Estados Unidos
4 meses usando o app
DSers deixou uma resposta 17 de novembro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

30 de novembro de 2024

Chrissy was very responsive and helpful in solving my issue . it was my first order and she really helped me learn how Dsers works . thanks you Chrissy

Kool Panda
França
3 meses usando o app
DSers deixou uma resposta 1 de dezembro de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

23 de fevereiro de 2025

Fast and very smart!
Very imformative!
Smooth process!

The Pink Sand Boutique
Estados Unidos
6 meses usando o app
DSers deixou uma resposta 27 de fevereiro de 2025

Hello,

Thank you so much for your positive feedback! We're thrilled to hear that you had a smooth experience and found the process fast and informative. Our team is always here to ensure you have the best experience possible.

If you need any further assistance, don't hesitate to reach out.

DSers Team