Avaliações (31.349)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
16 de novembro de 2024

Good morning. I was desperately in need of help fulfilling an order as I'm fairly new to this game. I was following the lesson with my company and things weren't working for me. A chat appeared in DSers and I connected with AURORA. OMG! What a Godsend! She was so patient and when I was confused or lost she showed me screenshot with direction to get me back on track. I was a previous system trainer with EPIC and she met all the professional training points and more! You have a winner in AURORA. Thanks for the Chat option on a Saturday morning! Anne Rossi

Mementobe
Estados Unidos
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 17 de novembro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

13 de novembro de 2024

woow such a amazing service of Dsers, he really help to me all time and solve the problem. i really appreciate the Ders team, Thank you

Sweston
Estados Unidos
4 meses usando o app
DSers deixou uma resposta 14 de novembro de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

9 de novembro de 2024

The customer support is really great. I had the pleasure of having Neva help me with an issue, and literally two minutes into the chat, she helped me figure it out!

captivatingconversationsstarters
Estados Unidos
Aproximadamente 1 ano usando o app
DSers deixou uma resposta 10 de novembro de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

8 de janeiro de 2025

Wendy has been AMAZING and helped me massively with so much patience. Connected to my PC and solved all my problems in no time. Give this man a new Year bonus for sure. Thanks Wendy!

Tights & Toes
Reino Unido
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 13 de janeiro de 2025

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

17 de outubro de 2024

I was assisted today by a very knowledge rep in a very quickly and efficient manner. The representative was able to downgrade my account and remove store from my account I will be back once I learn more about ecom thanks for your assistance.

Additionally the representative stayed online to assist further with removing an unauthorized store from my account which was a blessing to me thanks thanks

Skyrose Trendy Decor
Estados Unidos
5 meses usando o app
DSers deixou uma resposta 20 de outubro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

13 de janeiro de 2025

Zico was incredibly quick in resolving the issue—impressive speed and efficiency! I’m very satisfied with the DSers customer service; they’re professional and always helpful. Highly recommended!

Tasya - The elegance of Asia , delivered to you
França
3 meses usando o app
14 de outubro de 2024

"I had a great experience with Aurora, who was my representative. As someone new to this process, I felt a bit lost, but Aurora was incredibly knowledgeable and took the time to guide me through everything. Their patience and clear explanations made a big difference. I truly appreciate the help!"

McQ’s Novelties
Sint Maarten
3 meses usando o app
DSers deixou uma resposta 16 de outubro de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

13 de dezembro de 2024

Maria was very friendly, fast and efficient with her service and gave me all the relevant information I need. Thank you Maria, keep up the good work.

Ivy Grace Apparel
África do Sul
25 dias usando o app
DSers deixou uma resposta 23 de dezembro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

27 de novembro de 2024

real good app ! thank you
Big thanks to Wendy !

Boutique Lampe de Chevet
França
Quase 2 anos usando o app
DSers deixou uma resposta 28 de novembro de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

3 de outubro de 2024

**Review: Exceptional Customer Support! ⭐⭐⭐⭐⭐**

I recently had the pleasure of interacting with the customer support team, and I can confidently say it was one of the best experiences I've ever had! From the moment I reached out, their response was incredibly quick—no waiting in long queues or frustrating hold times.

The representative was not only prompt but also remarkably helpful. They took the time to listen to my concerns and provided detailed answers to all my questions. Their knowledge of the product was impressive, and I felt reassured that I was getting accurate information.

What stood out the most was their precision. Every solution they offered was clear and actionable, making it easy for me to follow through. I left the conversation feeling fully supported and well-informed.

Overall, this customer support experience exceeded my expectations. If you're looking for a team that values your time and provides top-notch assistance, look no further. Highly recommend giving them a try!

Bumbledor
Eslováquia
3 meses usando o app
DSers deixou uma resposta 10 de outubro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team