DSers‑AliExpress Dropshipping

Had the pleasure of working with Krystal who was very responsive and quick to point out the issues I was having. She even provided a guide for me to use going forward so I don't have the same issues. Great service!

Muy buen servicio

Works really nice and the customer service is also really friendly and kind.

Isla replied quickly and escalated my issue to the right team. Thank you!

Thank you for your help and support of "Cynthia"

WOW! RIN IS THE BEST AGENT! He totally understood what I needed. I am totally satisfied with the service. I am a client who had problems understanding how the application worked and I was still missing some configurations in the DSers application, but RIN assisted me with a lot of patience, honesty and diligence, totally recommended. Anyone who wants to use this application to start their business. Please guys, use this application. I am a living testimony of the customer service of this application. If I could give 10 or more stars, I definitely would for excellent service. Excellent application! RIN should be a manager, for such spectacular service!⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ It is awesome , to start my business with this App for Long term, let see how this goes ! Thanks RIN!

Great support and very fast respond

I recently had an excellent experience with Lucy a DSers customer service representative. She went above and beyond, providing numerous images and clear step-by-step directions for a rather complicated task. Despite the complexity and uniqueness of my request, she understood my needs and communicated effectively. The customer service was outstanding, and I received timely assistance. Highly satisfied with the support I received from DSers.

Update!! On 5.17.2024Krystal from DSers exceeded all my expectations! Not only was she incredibly knowledgeable and helpful, but she also demonstrated kindness and patience throughout our interactions. Her response time was lightning-fast, and she even waited patiently while I tested the instructions she provided. What truly stood out to me was how she made me feel valued and heard; even when I felt stuck, she always had a solution ready. In my experience, Krystal has been the best customer service representative I've ever had the pleasure of working with. Thank you, Krystal, for your exceptional support!

I would like to express my heartfelt gratitude for the outstanding support I received from Lucia at DSers. Their assistance was invaluable in helping me navigate through various challenges, and their expertise truly made a difference. Lucia's dedication and professionalism ensured that my experience with DSers was smooth and efficient. I am sincerely grateful for their prompt responses, patience, and willingness to go above and beyond to address my concerns. Thank you, Lucia, and the entire DSers team, for your exceptional support and commitment to customer satisfaction.

The DSER app has been a tremendous help with my business. It integrates seamlessly with my Shopify store. The DSERs employees are so helpful. I get help within seconds. Shout out to Chrissy for helping me map an order so I could get the product to my customer ASAP. I love DSERs.