Avaliações (26.449)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
16 de dezembro de 2023

I had a chat with Nephele and he could help me fix a problem in some minutes. A very friendly Support. Thanks to Nephele i can still use my dsers account without deleting it. Thank you Nephele and Dsers SUpport Team!

Kalenti
Alemanha
4 meses usando o app
DSers deixou uma resposta 17 de dezembro de 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

9 de novembro de 2023

Out off all the Shopify store app i have tried , the most common problem i have faced will fulfillment apps is bad customer service , no response , takes a few days to get back to you response , or they send you a picture of there customer support tab on the topic of your question !!!! That last one really tests my patiences. but....... DSers CUSTOMER SUPPORT WAS AMAZING , FAST , INFORMATIONAL , and by far the BEST .. they surprised me how quick they are and walk me through all my question.... would recommend 110%

ZenMenz
Estados Unidos
7 meses usando o app
DSers deixou uma resposta 12 de novembro de 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

7 de janeiro de 2024

Irene did a great job in assisting me. Solved my problem in less than a minute and I was impressed by Dser's outstanding Customer Service

A+Essentials
Canadá
4 meses usando o app
DSers deixou uma resposta 15 de janeiro de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

19 de janeiro de 2024

Very good service! They are patient with you and very kind.

SmartCleanHub
Canadá
4 meses usando o app
DSers deixou uma resposta 21 de janeiro de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

29 de junho de 2024

Excellent support team (shout out to Chris). I had an issue that could have been solved by purchasing the advanced subscription, but they found a workaround for my issue on the free version.

The free version is still excellent with great features too.

Fantastic app. Highly recommend.

Baron's Essentials
Austrália
DSers deixou uma resposta 30 de junho de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

4 de fevereiro de 2024

Application simple à comprendre et très efficace.
Le support répond rapidement et est très poli (Chrissy l'était en tout cas)
Je recommande pour toute personne travaillant dans le dropshipping.

Enchanted Roses
França
24 dias usando o app
DSers deixou uma resposta 8 de fevereiro de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

19 de junho de 2024

Gerne! Hier ist eine super Bewertung für Chrissy:

Ich hatte das große Vergnügen, Chrissy als Onlinehilfe in Anspruch zu nehmen, und ich kann sie nur wärmstens empfehlen! Von Anfang an beeindruckte mich Chrissy mit ihrer Professionalität und ihrem umfassenden Wissen. Sie hat ein bemerkenswertes Talent dafür, komplexe Themen klar und verständlich zu erklären, und sie nimmt sich immer die Zeit, sicherzustellen, dass ich alles verstanden habe.

Chrissy ist äußerst geduldig und freundlich, was die Zusammenarbeit sehr angenehm macht. Egal, welche Fragen ich hatte, sie war immer bereit, mir zu helfen und Lösungen zu finden. Ihre Fähigkeit, sich in meine Lage zu versetzen und meine spezifischen Bedürfnisse zu erkennen, hat den gesamten Lernprozess erheblich verbessert.

Dank Chrissy habe ich enorme Fortschritte gemacht und fühle mich viel sicherer in dem Bereich, in dem ich Hilfe benötigte. Ihre Unterstützung hat meine Erwartungen bei weitem übertroffen, und ich bin unglaublich dankbar für ihre hervorragende Arbeit.

Wenn Sie nach einer kompetenten, engagierten und einfühlsamen Onlinehilfe suchen, dann ist Chrissy definitiv die richtige Wahl. Ich kann sie ohne Vorbehalte weiterempfehlen und freue mich auf die weitere Zusammenarbeit mit ihr!

Vielen Dank, Chrissy, für Ihre herausragende Unterstützung!

Nextlvlshop
Alemanha
1 dia usando o app
DSers deixou uma resposta 23 de junho de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

9 de dezembro de 2023

As a beginner, I was confused and had so much questions about my order. Alice was so helpful and extremely patient with me and fully guided me through the process. Thank you so much Dsers team and a big special Thank You to Alice!

Whiicka
Estados Unidos
Aproximadamente 1 ano usando o app
DSers deixou uma resposta 11 de dezembro de 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

13 de fevereiro de 2024

Super service client 24/24h petit problème avec le mapping des mes produit, résolu très rapidement, merci Cynthia

SpaceLed
França
17 dias usando o app
DSers deixou uma resposta 16 de fevereiro de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

31 de maio de 2024

otimo atendimento , a atendente Jully é incrivel

Superstar Ofertas Brasil
Brasil
21 dias usando o app
DSers deixou uma resposta 2 de junho de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team