Avaliações (31.667)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
Data de edição: 26 de outubro de 2024

I am thoroughly impressed with the level of service and quality product selection I received from Chrissy and DSers. Their prompt and knowledgeable assistance truly set them apart. The representative's friendly demeanor was commendable, and they went above and beyond to ensure that I understood how to use the Dsers platform. I highly recommend DSers to anyone seeking efficient, helpful, and friendly service or quality products.

Savvy Innovation
Estados Unidos
Aproximadamente 1 ano usando o app
DSers deixou uma resposta 11 de março de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

24 de fevereiro de 2024

Thanks to Wendy! I was having problems with fulfilling my orders since the last 3 days but finally today my issue was resolved
Wendy has been helping me since 2 hours straight and helping me patiently by every step.
I am very happy with their 24/7 chat service.

DICo
Alemanha
4 meses usando o app
DSers deixou uma resposta 26 de fevereiro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

21 de maio de 2024

The most patience and helpful agent you could get in customer service area is Sherry, I was chatting with her for an hour I think , and she resolved all my doubts and trouble that I had on placing and order. Thank you so much Sherry, such a great agent.

BFPETS
Espanha
6 meses usando o app
DSers deixou uma resposta 22 de maio de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

12 de setembro de 2024

Great help from Zoe from customer support!

Beau Boutique
Lituânia
10 dias usando o app
DSers deixou uma resposta 17 de setembro de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

27 de fevereiro de 2024

Easy app to use and the customer service is amazing. Tiffany from customer service was SO helpful. I tried all the other apps such as AutoDS, Zendrop etc and DSers was by far the best!

Chibi Clean
Austrália
6 meses usando o app
DSers deixou uma resposta 29 de fevereiro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

3 de agosto de 2024

rita helped me resolve my issue and understand it with ease

My Store
Estados Unidos
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 4 de agosto de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

24 de fevereiro de 2024

DSers has been an absolute game-changer for my dropshipping business on AliExpress. The platform offers a seamless experience, making it incredibly easy to manage orders, track shipments, and streamline the entire fulfillment process.

One of the standout features of DSers is its integration with AliExpress, which allows for swift order placement and automatic tracking updates. This integration has significantly reduced the time and effort required to fulfill orders, ultimately improving efficiency and customer satisfaction.

Moreover, the chat support provided by DSers is exemplary. Whenever I've encountered an issue or had a question, their support team has been quick to respond and incredibly helpful. Their knowledgeable and friendly staff have gone above and beyond to assist me, ensuring that any concerns are promptly addressed and resolved.

Overall, I highly recommend DSers to anyone involved in dropshipping on AliExpress. With its user-friendly interface, seamless integration with AliExpress, and exceptional customer support, DSers has become an indispensable tool for my business.

Thank you!

Digi Drop Store
Reino Unido
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 25 de fevereiro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

1 de agosto de 2024

Balenca was a great help and explained everything for me, thanks.

Mumoxi
Reino Unido
Mais de 1 ano usando o app
DSers deixou uma resposta 4 de agosto de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

3 de setembro de 2024

The attendant was very attentive and helpful. However, she was unable to resolve the problem.

Pet Store ED
Portugal
7 meses usando o app
DSers deixou uma resposta 4 de setembro de 2024

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

7 de setembro de 2024

Zoe helped and solved the issue. She was great.

Absolute Discounts
Estados Unidos
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 9 de setembro de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team