Avaliações (31.667)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
10 de março de 2024

Anytime I had any issues they were always there to help solve them with me, it's such a great app for being completely free thank you very much to Via!

Myshape™
Canadá
5 meses usando o app
DSers deixou uma resposta 12 de março de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

11 de maio de 2024

Isla was awesome she was very helpful to me she responded very quickly in a timely manner I definitely recommend her services for dsers problems you may have.

Qs Gidgetz Gadgetz
Estados Unidos
Aproximadamente 1 ano usando o app
DSers deixou uma resposta 12 de maio de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

7 de março de 2024

Customer service is amazing! Alice was awesome and walked us through our first order with detailed instructions on how to get free shipping on our order and use the Chrome extension instead of the API. She provided screenshots and was extremely patient with us while we performed each step! Not everyone will wait until you go through the whole process to ensure it works but Alice did and we are thankful!

Get Swag Shack
Estados Unidos
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 10 de março de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

13 de junho de 2024

Thank you for always being there and ready to help people out, great app, great team, the best. Blanca took care of all my problems. I highly recommend this app

Gold Life Fitness
Estados Unidos
3 meses usando o app
DSers deixou uma resposta 16 de junho de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

10 de junho de 2024

I spent more than 2 hours asking all different kind of questions about different issues i had and she helped me with all . Thank you so much.

Ange-Céleste
França
6 meses usando o app
DSers deixou uma resposta 12 de junho de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

10 de junho de 2024

I have had a couple of concerns and Ralla, who was the person who assisted me, helped me at all times, was very helpful, cleared all my doubts and concerns and advised me to have a good sales experience.

Thanks for everything Ralla!

Market Colombia
Colômbia
5 meses usando o app
DSers deixou uma resposta 12 de junho de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

1 de junho de 2024

I recently had the pleasure of dealing with Wendy and I must say, the experience was exceptional. I was having some account issues that needed immediate attention, and Wendy was incredibly helpful throughout the entire process.

From the moment I reached out, Wendy’s friendly demeanor and positive attitude made me feel at ease. She listened patiently as I explained my situation, and it was clear that she genuinely cared about resolving my issues. Wendy was not only knowledgeable but also very efficient, quickly identifying the problem and walking me through the necessary steps to fix it.

I’m grateful for Wendy’s assistance and highly recommend her for any account-related support. Thank you, Wendy, for your outstanding service and for going above and beyond to help me out!

Global Grabs
África do Sul
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 2 de junho de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

11 de junho de 2024

I just worked with Raphael and they were phenomenal!
We troubleshot some issues with Payment and linking to AliExpress accounts and walked through everything with helpful screenshots along the way. SO happy to work with DSers and have a live, step-by-step process :) So happy & relieved :)

Salty Nancy
Estados Unidos
7 meses usando o app
DSers deixou uma resposta 13 de junho de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

1 de novembro de 2024

Merci Rita :)

SAURRA
França
3 meses usando o app
DSers deixou uma resposta 3 de novembro de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

22 de abril de 2024

Rita is such a phenomenon in her field of endeavor. I got the best customer support from Rita. She made my day and cleared my worries. Kudos to this rear gem.
Thanks alot Rita

Shopwithcollins
Estados Unidos
Mais de 2 anos usando o app
DSers deixou uma resposta 23 de abril de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team