DSers‑AliExpress Dropshipping , 24.809 avaliações

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
17 de março de 2024

billed me for inactive acount

Pet Stop
Letônia
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 19 de março de 2024

Hi there,

Thank you so much for taking time to write this feedback to us.

It seems you didn't cancel your subscription after the free trial on time, and only canceled it 3 weeks later.

We can help you to refund part of the subscription you didn't use. Please contact our customer service team.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

23 de setembro de 2023

No words to describe what Serein (from Dsers) has done for me. I had a customer waiting for my answer to a problem that had occurred with her order and I didn't know what was happening. Serein was online with me and showed me the way to make one more customer happy. Thank you very much indeed, Serein. You are the best!

vamdashop.com
Brasil
Mais de 1 ano usando o app
DSers deixou uma resposta 25 de setembro de 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

12 de abril de 2024

excelent

TrustFactor
Reino Unido
24 dias usando o app
DSers deixou uma resposta 14 de abril de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

7 de novembro de 2023

Dsers is like a super helpful tool for people who sell stuff online. It makes it easy to keep track of orders and find cool things to sell. Plus, it works smoothly with popular online stores, making it a must-have for anyone selling things on the internet

Diverseshopper
Canadá
7 dias usando o app
DSers deixou uma resposta 8 de novembro de 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

17 de fevereiro de 2024

ES UNA MEMBRECIA TIENES QUE PAGAR Esta muy limitada y me dieron 14 días de prueba y tiene muy pocos productos dispositivo en el costo SI QUIERES MÁS PRODUCTOS TIENES QUE PAGAR MÁS Y MÁS NO ME GUSTO

beautyberracacosmetics
Estados Unidos
4 dias usando o app
DSers deixou uma resposta 19 de fevereiro de 2024

Hi there,

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a bad experience.

Please share more details of your issues with our customer service team, we do want to help you out there
Please contact our customer services team a by below methods
Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers Team

5 de setembro de 2023

I'm relatively new to this app, and I must say that my initial interactions have been incredibly positive, thanks in large part to the exceptional customer service provided by Arwen. As a newcomer, I had several questions and ran into a few issues. Arwen, one of the customer service agents, was nothing short of amazing. Their patience and kindness in guiding me through the solution step by step were extraordinary. It's rare to find such excellent support, and Arwen's assistance made a world of difference in helping me get started on the right foot.

Arwen's dedication to helping newcomers like me is truly commendable. They made me feel welcome and ensured that my experience with the app was a smooth and enjoyable one. It's clear that Arwen takes pride in their work and genuinely cares about helping users.

While I'm still getting to know the app's full range of features, I'm confident that with Arwen and the support team's assistance, I'll be able to make the most out of it. As a newcomer, I highly recommend this app to anyone looking for a reliable tool, especially with Arwen's outstanding customer service ready to assist you.

Boolift
Estados Unidos
6 meses usando o app
DSers deixou uma resposta 6 de setembro de 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

21 de dezembro de 2023

Fui muito bem atendida pela atendente Neva, ela tirou todas minhas dúvidas e resolveu meu problema, obrigada pela atenção equipe Dsers.

RIGOR LOJA ONLINE
Brasil
5 meses usando o app
DSers deixou uma resposta 3 de janeiro de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

14 de novembro de 2023

Very good service by the employee called Irene. Thank you!

NYXYN
Canadá
Mais de 1 ano usando o app
DSers deixou uma resposta 15 de novembro de 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

11 de novembro de 2023

Emma was such a great help. I had a question about my shipping settings, and she promptly answered and helped me with my issues. Thank you for being so responsive!!

I Stay Flawless Daily
Estados Unidos
Aproximadamente 2 meses usando o app
8 de dezembro de 2023

They work realy well and the support Team is excellent!

DreamKittyCo.
Alemanha
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 11 de dezembro de 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team