DSers‑AliExpress Dropshipping , 24.730 avaliações

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
26 de fevereiro de 2024

Excellent and fast service of Isak. Thank you Isak for solving my problem with re-mapping supplier and make my first order fixed in no time!

Click home
Suécia
5 meses usando o app
DSers deixou uma resposta 27 de fevereiro de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

1 de fevereiro de 2024

I had a great customer service experience from Vivian. She solved my problem very patiently and was very easy to chat with. Love how DSers help their clients always in a professional way

normaflix
Dinamarca
6 meses usando o app
DSers deixou uma resposta 3 de fevereiro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

21 de março de 2024

Hi Ralla
Thank you so much Job was done correctly as I want, See you again in next learning session

Scot Gifts
Reino Unido
2 meses usando o app
DSers deixou uma resposta 24 de março de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

4 de março de 2024

Rin was my customer support. Thank you very much. You responded very quickly and solved the issue immediately.
Thank you.5 stars

NeoVision
Áustria
12 meses usando o app
DSers deixou uma resposta 5 de março de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

20 de março de 2024

What a great customer service ! Fast and effective. Thanks a lot to Alice for guiding me like a pro with my stock issue. She has been really helpful to me. Wish you to chat with her if you have any problem...

...deserves a raise......

Thanks again !

Ma boutique
França
18 dias usando o app
DSers deixou uma resposta 21 de março de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

4 de fevereiro de 2024

I don't usually review apps, but I have to say that the support I've received from DSers has been exceptional. Holly has been extremely helpful in helping me migrate my store mapping and is always at hand to assist with any issues I have. I cannot recommend enough! Thank you

Strapsquatch
Reino Unido
3 meses usando o app
DSers deixou uma resposta 8 de fevereiro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

15 de janeiro de 2024

I was having trouble getting my orders from Shopify to Ali Express.
Lennon was my Customer service person and he was exceptional great from start to finish.
Has a business owner you want to have the orders moved over to the suppliers seamlessly and Lennon help me realize that the orders need to be manually entered to Ali Express to make sure customer and buyers are protected.
Lennon provided screen prints to help me through the process.
Professional customer service at the highest level.
Everyone should mirror Lennon's skill set.
Thank you again

UrbanPhitz Inc Fashions
Estados Unidos
7 meses usando o app
DSers deixou uma resposta 17 de janeiro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

25 de abril de 2024

I love how responsive their customer service team is! This app is a game-changer for my store. Isak was incredibly helpful – he found several high-quality products that perfectly match my requests.

Zen Boutique Supply
Estados Unidos
30 dias usando o app
DSers deixou uma resposta 27 de abril de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

15 de fevereiro de 2024

I was just starting out and was confused about some orders that seemed held up. I was shocked to get a prompt response to the Facebook messenger chat from Sandy, who helped me iron out all my orders and teach me how to do it myself along the way. Sandy was so incredibly helpful—some of the best customer service I've received in this world of automation.

Salt & Sourdough
Estados Unidos
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 16 de fevereiro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

22 de março de 2024

Isak has been of great support. Assistance was provided within seconds and of high quality.

Thanks again from team TOP Screen Protectors!
https://topscreenprotectors.nl/

TOP Screenprotectors
Irlanda
28 dias usando o app
DSers deixou uma resposta 24 de março de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team