Avaliações (30.302)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
19 de dezembro de 2023

Been using Dsers for a long time and it is awesome. Their customer service is always on point. I was served by Emma today and she resolved my query within 5 mins. Now that's what you call efficient.
Would give it 10 stars if it was an option.

Kyōto home
Reino Unido
Quase 2 anos usando o app
DSers deixou uma resposta 20 de dezembro de 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

13 de julho de 2024

Isak est super !

Breathlution
França
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 14 de julho de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

22 de abril de 2024

Rita is such a phenomenon in her field of endeavor. I got the best customer support from Rita. She made my day and cleared my worries. Kudos to this rear gem.
Thanks alot Rita

Shopwithcollins
Estados Unidos
Quase 2 anos usando o app
DSers deixou uma resposta 23 de abril de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

19 de agosto de 2024

La atención a mis dudas fue excelente, muy amables y con mucho conocimiento del tema, la ejecutiva es muy eficiente.

MarsMX
México
3 meses usando o app
DSers deixou uma resposta 21 de agosto de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

6 de julho de 2024

Thanks for amazing support Aurora

CHAKRADRUM
Estônia
5 dias usando o app
DSers deixou uma resposta 7 de julho de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

14 de dezembro de 2023

Hi,

Today I was assisted by Irene with a mapping supplier issue. She was very quick to respond and clear when letting me know why I was having an issue. She also answered my questions really quickly and sorted the problem out on her end. I have no issues now and I'm really happy with the service.

Buzzlefly
Reino Unido
Mais de 1 ano usando o app
DSers deixou uma resposta 17 de dezembro de 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

29 de abril de 2024

Great app, I'm happy with the service, plus the customer support. Fast response time, right on point to solve my issue, thanks to Selena.

loommii
Nova Zelândia
4 meses usando o app
DSers deixou uma resposta 5 de maio de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

19 de agosto de 2024

ótimo!!

Shopping
Brasil
3 meses usando o app
DSers deixou uma resposta 20 de agosto de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

25 de maio de 2024

Logo que entrei em contato já tive retorno. Atendente Olivia muito atenciosa, gentil e prestativa. Além de solucionar rapidamente meu problema, tirou minhas dúvidas, me orientou e teve paciência com a minha falta de experiência com o uso da plataforma.
Excelente atendimento. Estou muito satisfeita! Sinto-me muito mais segura agora usando o Dsers, pois sei que com qualquer dificuldade terei ajuda rápida para solucionar.

Estilo Único
Brasil
5 meses usando o app
DSers deixou uma resposta 26 de maio de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

7 de maio de 2024

I would like to express my utmost satisfaction with the exceptional service provided by Alice, one of your esteemed customer service representatives. Alice demonstrated unparalleled dedication and expertise in guiding me through the intricacies of order processing, offering invaluable step-by-step assistance supplemented with visual aids. Not only did Alice exhibit remarkable proficiency, but her enthusiasm and proactive approach also greatly enhanced the overall experience. In my estimation, the quality of customer service delivered by Alice unequivocally merits a perfect score of 10/10.

Bombshells
Estados Unidos
3 meses usando o app
DSers deixou uma resposta 8 de maio de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team