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DSers Customer service is really good. I have stuck with a problem and i just chat with "Irene" and she helped me exactly at the same time without any long time period.
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
the service from Sandy was really well - competent and fast, very friendly, by the way, gladly again next time . thx
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Exceptional Customer Service Experience with Adviser Lily!!!
I recently had the pleasure of interacting with Lily, and I am immensely impressed with the level of service she provided. From the moment our conversation began, Lily demonstrated exceptional patience, attentiveness, and professionalism in addressing my concerns.
Lily's dedication to solving my problem truly made my day, as she went above and beyond to ensure that I felt heard and supported throughout our interaction. Her expertise and willingness to assist were evident, and her friendly demeanor instantly put me at ease.
Thanks to Lily's guidance and assistance, my issue was resolved seamlessly and efficiently. Her commitment to customer satisfaction is truly commendable, and I greatly appreciate the positive impact she had on my experience.
I wholeheartedly recommend Lily to anyone seeking outstanding customer service. Her exemplary approach and valuable assistance are a testament to her dedication to ensuring customer happiness.
Thank you, Lily, for your exceptional support and for making my day brighter!
Five stars all the way - Lily is a star!!
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
First of all, the response time was super fast! The issue was solved immediately by Wendy, no problems at all. Communication was clear, easy to understand. Very happy with the great service I received.
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Villanelle helpt me get back into my account again and she helped me very quickly.
The respons time was also very quick!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Sandy is a life saver give her a pay rise so patient with me and me learning trying to fix my issue which she did and was direct and precise to resolve my issue she is a credit to Dsers!
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
The Advisor Ashley was easy to understand what I needed and it was easily solved.
I gave 5 Stars for the experience that I had with your advisor.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I LOVE having personal, fast, and effective assistance. Please never change your assistants, who are very helpful, to robots. In my case, Colleen helped me, and this person was very kind and quick to solve my problem. Thanks to AliExpress and DSers for having such a fast and efficient support team.
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Holly was an amazing help to me in troubleshooting 2 orders from my Shopify Store. I am very new to this and she helped me learn so many things in a short time. Excellent customer Service and very patient with me as I worked through it.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
had an issue and Chloe helped me resolve in a matter of minutes. , very helpful and informative appreciate the great customer service
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team