Avaliações (31.672)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
8 de setembro de 2024

Very good costumer service, i love it. They are so fast, can't believe it. The app interface isn't but she was very helpful. Krystal asked for the review so here it is!

Awesome Finland Shop
Finlândia
19 dias usando o app
DSers deixou uma resposta 9 de setembro de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

9 de maio de 2024

Isak was incredibly helpful and kind. He showed me how I could add things easily to my store and helped me understand what I was doing wrong. Thank you for your incredibly helpful words, Isak!

BubbleGoose
Reino Unido
2 meses usando o app
DSers deixou uma resposta 10 de maio de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

24 de junho de 2024

I had the pleasure of working with Holly, and I can't express how grateful I am for her assistance. She was incredibly helpful in guiding me through my problem, providing clear and effective solutions.

poochss
Estados Unidos
6 meses usando o app
DSers deixou uma resposta 26 de junho de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

27 de agosto de 2024

i waws helped bij ''IRita"

very helpfull and kind, thank you so much IRita

Stellair
Países Baixos
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 28 de agosto de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

24 de fevereiro de 2024

Exceptional Assistance from Rin

I recently had the pleasure of receiving assistance from Rin, and I must say, it was nothing short of amazing. As a newcomer navigating my first orders, I had so many questions and uncertainties. Rin was patient, and knowledgeable.

Rin's guidance was instrumental in addressing all my questions, leaving me feeling confident and empowered to proceed with my orders. Thanks to Rin's invaluable support, I managed to kickstart not just one, but two orders today!

The professionalism shown coupled with a very pleasant demeanor made the entire experience seamless and enjoyable. Rin's dedication to customer service truly stands out, and as such deserves all the appreciation for going above and beyond to assist me.

In conclusion, I am extremely grateful for Rin's assistance. Thank you Rin for your outstanding help!

EpicFindzz.com
Estados Unidos
5 meses usando o app
DSers deixou uma resposta 26 de fevereiro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

16 de julho de 2024

Vivian - She was of great help today! I really appreciate how quick she was to answer all my questions.

WheelCrafters
Estados Unidos
6 meses usando o app
DSers deixou uma resposta 18 de julho de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

13 de junho de 2024

Vivian is the one who supported me the whole process that I was stuck, the service delivery was very percise and fast, for me this is one of the best customer service that a company could offer to the customer. Highly recommend the app and shout out to Vivian for helping me so much

EE-Shortz
Países Baixos
4 meses usando o app
DSers deixou uma resposta 16 de junho de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

8 de maio de 2024

Colleen was a blessing to work with and she was very helpful with solving my issues.

She answered all my questions and helped me get my order place.

Thanks Colleen for everything

Duncan Guitars
Estados Unidos
9 meses usando o app
DSers deixou uma resposta 10 de maio de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

26 de março de 2024

I have to say I’m very satisfied with the service and guidance provided by OLIVIA. She was able to help me understand a problem I created when deleting a variant and the impact on my mapping… Thank you Olivia! Dsers has very good customer service.

Leviak3
Estados Unidos
3 meses usando o app
DSers deixou uma resposta 27 de março de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

22 de março de 2024

I needed help with processing an order and Bianca immediately recognize the problem and assisted me in fixing the situation. . She was so patients with me during the process. It was also a quick fix.

Exquisite Ebony Wigs
Estados Unidos
11 meses usando o app
DSers deixou uma resposta 24 de março de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team