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24/7 active solved my problem, many thanks Sans
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I must say the customer service I have received from Vivian has been excellent!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I had some trouble removing expired stores so i can relink my new ones and could not find a solution myself. Neva from the Dsers support team was quick to assist me and provide me a simple to follow solution! <3
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I manually fulfilled an order which resulted in the order not updating on shopify. After reaching out to their support team Sandy helped me fix my problem. She guided me through the process step by step. Amazing customer service!
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Remarkable ability to understand and meet the needs of their clients. Their technical expertise is complemented by their exceptional soft skills, including effective communication, reliability, and a strong work ethic. They have successfully delivered numerous projects for us, each time exceeding our expectations.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Dsers service team is amazing, I was served with Jully. They were quick to respond and know what they are doing. Straight to the point, and understood my issues without a hassle.
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
SUCH a helpful agent assisted me through an issue I was facing and was very kind and patient. I highly recommend. THANK YOU
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Fast customer service; really appreciate Bianca for the quick and fast response!
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
I had a fantastic experience working with DSS, especially with Vivian's assistance. Her response time was incredibly fast, and her explanations were clear, patient, and attentive. I am genuinely grateful for her help, which went above and beyond my expectations, assisting me with 100% dedication.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Dsers customer service team is amazing, so quick to respond and help sort out the issues. Send step by step help for me to know how to do it myself as well - amazing dropshipping for new starters
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team