Avaliações (31.678)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
7 de abril de 2024

I am so grateful for Cynthia's help today. I was having problems with matching the correct variant and the shipping options and she was able to walk me through step by step and check suppliers for me. Thanks for your time and Support Cynthia!

summitskysports
Estados Unidos
Quase 2 anos usando o app
DSers deixou uma resposta 9 de abril de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

19 de setembro de 2024

super rapide et super efficace en cas de besoin

Belle et élégante
França
5 meses usando o app
DSers deixou uma resposta 7 de outubro de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

26 de abril de 2024

They are awesome to work with, Olivia helped me with ease and was able to guide me through the process and with all of my questions. Olivia responded quickly and was able to get everything done within 5 mins. I definitely recommend using DSers for Dropshipping. Thanks again! 5 STARS!

ARONEW
Estados Unidos
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 27 de abril de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

9 de março de 2024

Today I had the pleasure of receiving help from Aurora. I had some issues with shipping, and some products and she was extremely helpful!

She was very proactive, sending screenshots of what to do and where to fix my issues - and thanks to her I even ended up finding a cheaper supplier.
Great work and thank you! 10/10

Ifvifality
Reino Unido
3 meses usando o app
DSers deixou uma resposta 10 de março de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

21 de agosto de 2024

Celia is the best help you can get! i am very satisfied

Quaza
Países Baixos
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 22 de agosto de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2 de abril de 2024

Excellent customer assistance by Colleen. Thank you for your help, patience, and all the information you provided. This is a great app.

Tiny Explorers
Estados Unidos
11 meses usando o app
DSers deixou uma resposta 6 de abril de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2 de julho de 2024

I recently had the opportunity to work with Sandy from DSers customer service, and it was a fantastic experience. Sandy was extremely responsive and provided clear, concise answers to all my questions. Her professionalism and efficiency were impressive, making the process smooth and straightforward. I felt well-supported and confident in the solutions provided. I highly recommend DSers customer service and appreciate Sandy's excellent assistance.

Kommelix
Áustria
25 dias usando o app
DSers deixou uma resposta 3 de julho de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

11 de abril de 2024

I was having a technical issue with custom tracking. Marry was very helpful and found a solution right away. Her expertise regarding the special formatting/ addition of characters to a URL was very useful. The DSers team has live customer service that is available at the tap of a button (Messenger) - they are happy to assist at any time, even during during peak traffic. Thanks.

Stellarstead
Canadá
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 14 de abril de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

26 de abril de 2024

Very happy with Vivian and the Dsers-AliExpress team they answer very quickly and are more than helpful and make everything really simple with photos of where to go and what to click to get your store running smoothly

Sniff Smart
Estados Unidos
4 meses usando o app
DSers deixou uma resposta 28 de abril de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2 de maio de 2024

Can be glitchy sometimes, but makes up for it with a very useful free plan and FANTASTIC 24 hour customer service. I've never had an issue that wasn't solved by their customer service almost instantly. They're always on-call through chat. Support member Lena not only answered my DSers question, but even helped me with Shopify stuff! Amazing!!! Thank you <3

Device Culture
Canadá
25 dias usando o app
DSers deixou uma resposta 5 de maio de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team