Avaliações (31.683)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
27 de maio de 2024

I recently received outstanding support from Isak at Dser. He was professional, knowledgeable, and incredibly helpful. Isak quickly resolved my issue, guiding me step-by-step with a friendly and approachable demeanor. His dedication to excellent customer service made the experience stress-free and efficient. Thank you, Isak, for your exceptional assistance!

RetroJoyStix
Suíça
3 meses usando o app
DSers deixou uma resposta 28 de maio de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

18 de agosto de 2024

Sandy was awesome, very quick responses and great information!

Aventacy
Austrália
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 19 de agosto de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

27 de setembro de 2024

Rita muito simpatica e rapida em me ajudar, fiquei muito satisfeito

Conexión Estilo
Estados Unidos
3 dias usando o app
DSers deixou uma resposta 8 de outubro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

12 de julho de 2024

I had a sync problem today and Zina really helped me solve the problem, great service, thank you

HomesteadHarborHub
Reino Unido
9 meses usando o app
DSers deixou uma resposta 14 de julho de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

26 de julho de 2024

Blanca from DSers has been exceptional! During our online chat, she was incredibly helpful and professional. She guided me through setting up my shipping preferences with great clarity and patience. Her support ensured a smooth experience, and her quick responses were much appreciated. Thanks, Blanca, for your outstanding assistance!

PARADOX-101
Reino Unido
8 dias usando o app
DSers deixou uma resposta 29 de julho de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

22 de abril de 2024

Great service! Jully did an amazing job for me, they respond right away and are very attentive and helpfull on every issues we may have, thank you so much!

Moisturizee
Camarões
7 meses usando o app
DSers deixou uma resposta 24 de abril de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

9 de agosto de 2024

I had an excellent experience with the support team. They were incredibly responsive and went above and beyond to resolve my issue quickly.

Nuror
Países Baixos
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 11 de agosto de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

17 de setembro de 2024

Good job Maria

Novaïa
França
17 dias usando o app
DSers deixou uma resposta 18 de setembro de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

24 de abril de 2024

Jully was excellent in providing quick and effective customer service on messenger. Treats so good. So fast and so helpful. Every time I've asked for help on messenger it is very quick and effective for Dsers/Aliexpress support even on the free plan. Highly recommend it based on customer service.

M&H
Emirados Árabes Unidos
2 meses usando o app
DSers deixou uma resposta 25 de abril de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

29 de maio de 2024

Sylvia has resolved all of my questions, amazing job! Thank you very very much for your time and help, really appreciate!

Lige Watches
Tchéquia
5 meses usando o app
DSers deixou uma resposta 30 de maio de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team