Avaliações (30.328)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
26 de setembro de 2024

Tiffany was an excellent help with my confusion today. She is very patient and very thorough on her information. She walked walked me through step by step and made my day so much easier! Keep up the great work you are a pleasure to deal with.

Hayden Amari
Estados Unidos
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 8 de outubro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

Data de edição: 4 de outubro de 2024

Very patient and informative! So helpful! No matter how long it took! Walked me through each step. I'm new at this so it was most appreciated!!
I had a second interaction with Zico who was great as well! 5 stars for both helpers!!

Ruby's Retail
Estados Unidos
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 7 de outubro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

30 de agosto de 2024

I greatly appreciate the prompt and efficient support provided by the DSers Support team, especially Myra, who was instrumental in resolving the issues I was facing. Thank you, Myra—you are outstanding! My sincere thanks also go to the entire team for their excellent work. Keep up the great job!

Shipeez
Estados Unidos
5 meses usando o app
DSers deixou uma resposta 1 de setembro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

14 de outubro de 2024

Great Service! Maria really helped me with my problem and I was able to finish my task fast!

Natural Aura
Filipinas
5 meses usando o app
DSers deixou uma resposta 15 de outubro de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

25 de julho de 2024

When I was having technical issues with my store, I turned to their customer service live chat feature. Not only did they quickly resolve a very frustrating issue, but the chat support was very helpful and professional. Shout out to Aurora, one of the chat agents. She made things a lot less frustrating. Thank you for quickly resolving my issues! DSERS makes running my Dropshipping store so much easier with its automation. I highly recommend.

Only Liberation
Estados Unidos
Mais de 1 ano usando o app
DSers deixou uma resposta 29 de julho de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

24 de agosto de 2024

Their support is ever ready to help! Even on weekends. The product is a real life saver for dropshippers

Big ups to Raphael for coming through.

Pet Flourish
Canadá
10 meses usando o app
DSers deixou uma resposta 25 de agosto de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

9 de setembro de 2024

I’m more than happy with customer service DSerst , specifically with Wendy, she promptly helped me with a processing issue for a couple of our orders.
She was very professional kind and effective
Thanks again Wendy, appreciate you!

VXR
Canadá
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 10 de setembro de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

4 de outubro de 2024

Thank you Vivian for helping us in downloading the report. Thank you for the amazing customer support. Professional and reliable!

MotoEmpire
Singapura
12 meses usando o app
DSers deixou uma resposta 10 de outubro de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

19 de agosto de 2024

Huge thanks to Blanca. The support I received was prompt and incredibly useful. Blanca quickly understood my issue and provided a clear, effective solution. Her professionalism and friendly approach made the entire process stress-free. I couldn’t have asked for better assistance!

Jars of Grace
Singapura
4 meses usando o app
DSers deixou uma resposta 20 de agosto de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

4 de outubro de 2024

Rfimp greatly simplified my supplier mapping process and eliminated the hassle of order fulfillment. His expertise made managing suppliers and processing orders from my website much easier, ensuring everything operated seamlessly. I’m grateful for his thorough guidance, steady support, and step-by-step assistance throughout the entire process.

Bebe Products
Estados Unidos
7 meses usando o app
DSers deixou uma resposta 10 de outubro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team