Avaliações (31.277)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
15 de outubro de 2024

I had a problem with my shipping settings and I got a very fast, precise & kind support from Hayley and Dylan, who solved the problem in less than a day. Therefore, I am very satisfied by the customer service. Thanks a lot! Nico

Zenrah
Suíça
5 meses usando o app
DSers deixou uma resposta 16 de outubro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

23 de dezembro de 2024

Rin was a five stars professional and nice, thank you very much.

DROPALO
Chile
6 meses usando o app
DSers deixou uma resposta 28 de dezembro de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

22 de outubro de 2024

Isak, my customer support specialist, was very helpful today. I was struggling with a few technical matters on my account, and Isak helped me resolve my issue fast and flawlessly. I am satisfied and would definitely rate Dser's customer support high, thanks to such skilled and professional specialists, like Isak.

Fabollet
Tchéquia
3 meses usando o app
DSers deixou uma resposta 23 de outubro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

6 de dezembro de 2024

This is a very timely service. I was served by Hayley and she was very professional in dealing with my enquiry, she was prompt with answers ssand I was able to get on, on time with my business.

This is not an everyday experience with support so I was highly impressed with the service. It was near perfect and excellent.

Comfortdwell
Reino Unido
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 9 de dezembro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

22 de novembro de 2024

Olivia helped me a lot to fix my problem! Thanks for the quickly and efficient help

Trends Real
Estados Unidos
4 meses usando o app
DSers deixou uma resposta 24 de novembro de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

24 de dezembro de 2024

Great support team, addressed all the issues and provided step by step guidance, Maria provided exceptional support service. Really appreciate!!

AFFOTALS
Canadá
4 meses usando o app
DSers deixou uma resposta 28 de dezembro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

25 de outubro de 2024

I would like to take a moment to express my sincere appreciation for the exceptional support provided by the Dsers team. From the very first interaction, I was impressed by their professionalism and dedication to customer satisfaction.

The support representatives were not only knowledgeable but also incredibly patient in addressing all my queries. They took the time to understand my concerns and provided clear, step-by-step guidance that made the entire process seamless. Their prompt responses and willingness to go the extra mile truly set them apart.

I particularly appreciated how they followed up to ensure that my issues were resolved and that I was satisfied with the solutions provided. It’s rare to find such a commitment to customer care, and it made my experience with Dsers all the more positive.

Thank you, Dsers Support, for your outstanding service! I look forward to continuing to work with you.

SHAPPYDAY
Índia
23 dias usando o app
DSers deixou uma resposta 27 de outubro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

29 de outubro de 2024

fast and great communication. Fixed my problem in 5 minutes. quicker action than most customer service chats. Thank you.

WhatTheGadgets
Austrália
Aproximadamente 1 ano usando o app
DSers deixou uma resposta 30 de outubro de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

1 de dezembro de 2024

I'm So Grateful To "Selena" .
I Was Having Problem Importing My Products From Shopify To Dsers Again, And She Was Very Quick & Helpful. Thank You "Selena" For Your Help and service.
And Thanks Dsers For This Great App.

MELANUS JEWELRY
Espanha
26 dias usando o app
DSers deixou uma resposta 3 de dezembro de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

23 de outubro de 2024

I had been troubled with the suppliers and products however Rin, been helpful and solved me with all the problems he's professional and fast responding guided me though all that finally I got what needs. Thank you so much Rin for your times, your supports.

Sotheavy SC Beauty
Estados Unidos
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 24 de outubro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team