Avaliações (31.693)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
9 de março de 2024

Olivia was very kind and help, got all the help I needed within mins, Thanks Olivia

Splash
Estados Unidos
Aproximadamente 1 ano usando o app
DSers deixou uma resposta 10 de março de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

16 de novembro de 2024

Wonderful!

SnowyEvenings
Estados Unidos
13 dias usando o app
DSers deixou uma resposta 17 de novembro de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

23 de março de 2024

@ 2:AM, I did not expect to talk to a real person, but I did. He was so patient and kind. he made sure I understood everything and even went into my account and sent screenshots to make sure I knew everything was ok. I can't thank the rep enough. I hope the rep gets acknowledged for going above and beyond to ensure this customer was taken care of. I wish more companies understood the importance of good customer service like this company clearly does.

Buy Gifts 4 You by NX3
Estados Unidos
2 meses usando o app
DSers deixou uma resposta 24 de março de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

17 de maio de 2024

I'm very happy with Dsers, in particular with Sally. She was nice in customer service and helped me figure out all my questions.

Maksfel Store
Polônia
8 meses usando o app
DSers deixou uma resposta 20 de maio de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

13 de março de 2024

Selena was very helpful to me. I did not know how to unlink my shopify store and how to downgrade my Dsers. She patiently helped me through the entire process. Her customer service was amazing.

Liftlab
Canadá
6 meses usando o app
DSers deixou uma resposta 14 de março de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

Data de edição: 26 de agosto de 2024

Holly quickly helped me resolve the issue in much easier way than expected.

SpyTechStop
Canadá
Aproximadamente 2 anos usando o app
DSers deixou uma resposta 5 de junho de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

24 de maio de 2024

Olivia was great! We chatted back and forth for a while trying to figure out a step I missed, and not at any point did she try to rush or get irritated. I really appreciated that. Thank you Olivia!

Zoe Cove
Estados Unidos
4 meses usando o app
DSers deixou uma resposta 26 de maio de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

19 de maio de 2024

really appreciate it the service I got I'm not that computer literature and they show a lot patience with me

My Fashion Boutique
Estados Unidos
9 meses usando o app
DSers deixou uma resposta 20 de maio de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

28 de março de 2024

Service by Emma,
Emma did an amazing job I could not fault her at all, super quick answers and had the exact answers I needed, Emma fixed my issues perfectly thank you

PinnacleOne
Austrália
9 meses usando o app
DSers deixou uma resposta 31 de março de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

17 de setembro de 2024

Good job Maria

Novaïa
França
17 dias usando o app
DSers deixou uma resposta 18 de setembro de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team