DSers‑AliExpress Dropshipping , 24.721 avaliações

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
2 de dezembro de 2023

Thanks Wendy, she helped!

dicent
Canadá
4 meses usando o app
DSers deixou uma resposta 4 de dezembro de 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

24 de outubro de 2023

Ran into technical difficulties. They replied on Messenger in minutes and Wendy fixed it quickly. For a free app, that's insane customer service.

eddy.
Estados Unidos
Aproximadamente 1 ano usando o app
DSers deixou uma resposta 25 de outubro de 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

18 de outubro de 2023

Fast service and super helpful and was easy to learn the small things with the help of there support team member.

Photonique Beauty
Estados Unidos
2 meses usando o app
DSers deixou uma resposta 19 de outubro de 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

21 de março de 2024

שירות מעולה ממליץ בחום דיברתי עם לוסין היא עזרה לכול השאלות עם הרבה סבלנות ,

siedoonai
Israel
12 dias usando o app
DSers deixou uma resposta 24 de março de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

30 de agosto de 2023

This app has been working great so far. Had some confusion while setting everything up. Chat was easy and EDEN helped me a lot to figure it out. I was able to work through my issues with their assistance. Thank you very much 5 stars!

betterbecheap.com
Estados Unidos
7 meses usando o app
DSers deixou uma resposta 3 de setembro de 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2 de janeiro de 2024

Alice was very helpful with the support. Respons were quick and efficient! Definitively 5 stars

SnugShawl
Irlanda
41 minutos usando o app
DSers deixou uma resposta 15 de janeiro de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

16 de outubro de 2023

Isla was fast and efficient with service. Made it painless for me and solved my problem in 10 minutes

Bubleous
Estados Unidos
Mais de 1 ano usando o app
DSers deixou uma resposta 17 de outubro de 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

7 de dezembro de 2023

Estou satisfeita com o atendimento do Dsers. No que eu precisei sempre me ajudaram e foram atenciosos.

Katze Store
Portugal
23 dias usando o app
DSers deixou uma resposta 11 de dezembro de 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

28 de julho de 2023

I had an issue with fulfilling an order on DSers and reached out to their support team for assistance. They responded quickly, asking for my DSers account email and Shopify store URL to investigate the problem.

The support team efficiently identified that the supplier for my order was not found on AliExpress. However, they assured me that they would find a new supplier and presented me with two options to choose from.

I requested to map the new supplier to my existing list, and they promptly completed the process. With their clear guidance, I successfully placed the order with the new supplier without any hassle.

The DSers support team's expertise and dedication were impressive, making the entire experience smooth and straightforward. I highly recommend DSers for its reliable dropshipping solution and outstanding customer support.

Thank you, DSers support team, for your exceptional assistance!

MOTHERSI
Canadá
12 meses usando o app
DSers deixou uma resposta 31 de julho de 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

6 de fevereiro de 2024

Merci à Alice d'avoir résolu mon problème

Ma boutique
França
2 meses usando o app
DSers deixou uma resposta 8 de fevereiro de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team