DSers‑AliExpress Dropshipping , 24.809 avaliações

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
25 de novembro de 2023

Emma and Blue has been super helpful! Answered my questions promptly

ruxely
Hong Kong, RAE da China
2 meses usando o app
DSers deixou uma resposta 26 de novembro de 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

6 de dezembro de 2023

Ho chattato con Cynthia, è stata molto disponibile e gentilissima.
In pochi minuti ha risolto il mio problema, grazie mille!!!

Headknead
Itália
6 meses usando o app
DSers deixou uma resposta 7 de dezembro de 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

14 de dezembro de 2023

Neva is super helpful! Great customer service

Nocturne
Austrália
5 dias usando o app
DSers deixou uma resposta 17 de dezembro de 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

14 de fevereiro de 2024

very helpfull finally

BILLY CULTURE
Países Baixos
27 minutos usando o app
DSers deixou uma resposta 16 de fevereiro de 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

1 de novembro de 2023

I was so confused and Alice was so kind and patience and helpful with me. She was knowledgeable on my problem and gave me step by step instructions on what to do. Truly grateful for her

Perpetual Butterfly (PB) Store
Estados Unidos
4 meses usando o app
DSers deixou uma resposta 5 de novembro de 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

8 de agosto de 2023

I had a problem witj one order and I did not know how to fix, I realised that there is a messenger chat which I pressed just to try and suddenly I had the sweetest and more efficient support I have ever had, her name is LUCY. She nicely asked me few questions to understand my problem and took me step by step by illustrating it with screenshots and red lines where I should go. She checked by herself on the system as well very quickly and all of this with a positive attitude!! I wish all apps had such a great support!!

cocoonbebe
França
10 meses usando o app
DSers deixou uma resposta 10 de agosto de 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

25 de dezembro de 2023

Un support très efficace qui a répondu avec précision à mes interrogations. Et un 25 décembre en plus! Merci Marshall.

Udreem
França
Mais de 1 ano usando o app
DSers deixou uma resposta 3 de janeiro de 2024

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

3 de janeiro de 2024

O atendente Rafael me auxiliou no suporte hoje! Simplesmente excepcional! Respondeu todas as minhas dúvidas e me ajudou a resolver o meu problema, atendimento EXCELENTE!

Amazana Store
Brasil
3 meses usando o app
DSers deixou uma resposta 15 de janeiro de 2024

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

17 de dezembro de 2023

Agradeço imensamente à Lucia no dia de hoje. Estava com problemas na edição dos meus produtos e prontamente ela me ajudou a solucionar a questão com rapidez e comprometimento. Obrigada à Lucia, pela ajuda imensurável e à plataforma, sem dúvidas a melhor do mercado.

lojaquimera
Brasil
9 meses usando o app
DSers deixou uma resposta 18 de dezembro de 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

1 de agosto de 2023

I am new to dropshipping and chose DSers due to their great reviews. So far I can see why they have so many 5 star reviews! I've had few complications but nothing the help center wasn't able to tell me how to overcome. Easy to use and notifications of price changes come through in good time.

I have seen a few reviews about the product descriptions being difficult etc. I personally don't think ...

ZABANI
Suíça
5 meses usando o app
DSers deixou uma resposta 2 de agosto de 2023

Hi there!

Thank so much for taking your precious time to write this review for us.
We're so glad to hear that you really enjoy doing dropshipping with DSers, our main goal is to make DSers to be the most convenient dropshipping tool for all of dropshippers
Please feel free to to reach our team whenever you need us, we provide 24/7 customer service to help our users

DSers team