Avaliações (31.697)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
13 de junho de 2024

I would like to share my previous experience with Mr Chris from Dsers team, he was very proactive and helpful in a very short time he described to me how to solve my issue in my account while pushing few products separatly to Shopify. Chris is a good example of hardworking agent and has all it takes to be promoted and help exceed customer expectations just like he did with me. Good work Chris and thank you once again.

All the best

Pretty Plaza
Eslovênia
21 dias usando o app
DSers deixou uma resposta 16 de junho de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

3 de agosto de 2024

Really helpful the costumer service, quick and ready to help, thank you

Angel Violet
Reino Unido
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 4 de agosto de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

13 de maio de 2024

Hi, I just received assistance from an attendant called Isla, the most patient and polite person I have ever talked to in my life! I loved her support and it made me stop canceling my Shopify account. Congratulations on your professionalism! and may God bless you strongly!

Inov
Brasil
2 meses usando o app
DSers deixou uma resposta 14 de maio de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

4 de abril de 2024

Dser Dropshipping's chat support, spearheaded by the friendly and knowledgeable agent Isla, ensures entrepreneurs receive personalized assistance promptly. With Isla's expertise and dedication, users can confidently navigate any challenges or queries they encounter, enhancing their overall dropshipping experience. Trust in Isla and the Dser team to provide reliable support as you navigate the complexities of the e-commerce realm.

HOMETECH FUSION
Reino Unido
10 meses usando o app
DSers deixou uma resposta 6 de abril de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2 de novembro de 2024

He contactado sólo una vez y varios miembros del equipo, estuvieron pendientes de mi caso respondiéndome con capturas de pantalla paso a paso y todo muy detallado y facil. Ha sido muy util. Gracias!

Prestosina shop
Espanha
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 3 de novembro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

Data de edição: 11 de dezembro de 2024

thankyou so much ds! you guys are unbelievable couldn't be more grateful and thankyou too celia and wendy!! you were a massive help wish nothing but the best for you and the future

A-Grade.co
Austrália
7 meses usando o app
DSers deixou uma resposta 10 de junho de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

24 de novembro de 2024

great

Swis24
Suíça
Aproximadamente 5 horas usando o app
DSers deixou uma resposta 25 de novembro de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2 de abril de 2024

I was having an issue seeing my orders in AliExpress and did not realize that my orders were under a different account and from DSers did some research and identified that there might be an issue with the account I'm logged in with, and sure enough an account that I thought was deactivated contained the orders I was looking for. Thanks Jenny

Shop Harmony Hub
Estados Unidos
2 meses usando o app
DSers deixou uma resposta 6 de abril de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

7 de março de 2024

I was very impressed with the customer service, the response was very fast.
I spoke with a representative named Alice who was so helpful and she was so patient with me and always provided me with multiple answers to my question.
Her desire to help was very noticeable, with the help of her patience and willingness she helped me a lot in the end and I was glad that I contacted them.
Thank you dsers.
Thank you alice!.

Kazdy Store
Israel
3 meses usando o app
DSers deixou uma resposta 10 de março de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

9 de julho de 2024

very responsive and helpful service responds to any problem with precision and simplicity to make you easily understand the level of service the bar is very high I have never seen that elsewhere thank you very much

Elecshave
França
17 dias usando o app
DSers deixou uma resposta 10 de julho de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team