Avaliações (30.363)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
9 de junho de 2024

The service representative Celia has a very good attitude. She immediately resolved my issue and responded very efficiently. This app is very user-friendly.

SpiritGuidanceCrystals
Estados Unidos
6 dias usando o app
DSers deixou uma resposta 10 de junho de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

5 de junho de 2024

Maria helped me in a few minutes, it was very fast and effectively. Thanks a lot!

Shoe-Wash
Alemanha
3 dias usando o app
DSers deixou uma resposta 10 de junho de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

24 de junho de 2024

Ik wil mijn waardering uitspreken voor Aimee en haar uitstekende ondersteuning bij het configureren van DSers. Vanaf het begin was ze uiterst behulpzaam en professioneel. Ze nam de tijd om al mijn vragen te beantwoorden en gaf duidelijke, stap-voor-stap instructies die het proces veel eenvoudiger maakten.

Aimee's kennis en expertise waren overduidelijk en ze zorgde ervoor dat ik me op mijn gemak voelde tijdens het hele configuratieproces. Dankzij haar hulp werkt alles nu perfect en kan ik mijn dropshipping-activiteiten efficiënt beheren.

Ik ben zeer tevreden met de service die ik heb ontvangen en zou Aimee zonder aarzeling aanbevelen aan iedereen die hulp nodig heeft met DSers. Haar klantgerichte benadering en grondige kennis maken haar tot een waardevolle hulpbron.

Bedankt, Aimee, voor je uitstekende ondersteuning!

Gadget Xquisit
Países Baixos
10 meses usando o app
DSers deixou uma resposta 26 de junho de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

20 de janeiro de 2024

I ran into an issue where AliExpress could not fulfill my order due to shipping limitation of multiple items. I chatted in via Messenger and Holly was able to successfully solve my problem by teaching me how to split up my order and request separate fulfillments, she taught me something new. Thanks for your help, Holly!

PetNova
Canadá
9 meses usando o app
DSers deixou uma resposta 21 de janeiro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

13 de fevereiro de 2024

By far, some of the best customer service I have ever received! Cynthia was not only knowledgeable, she was also kind and patient. Her step-by-step assistance turned a stressful situation into a true learning experience! Thank you so very much Cynthia!

Iron Ways Lifestyle
Estados Unidos
10 meses usando o app
DSers deixou uma resposta 16 de fevereiro de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

25 de dezembro de 2023

I have had few problems with getting things connected with my dsers and I had to contact customer support. I spoke with Tiffany and her commitment to excellent customer service is absolutely amazing. Not only was she very quick with her responses she has worked through the problem with me and made sure that I understood it on my end. I also had few other questions that she has walked me through and helped me with. Thank you again Tiffany you have done a stellar job, with helping me with these problems.

GLOWSKYE
Estados Unidos
3 meses usando o app
DSers deixou uma resposta 3 de janeiro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2 de abril de 2024

Great Great app and people to work with and great support team, easily reachable. Ralla from DSers was really helpful and easy to communicate and guided correctly to make changes and billing inquiry.

Tot Batot Kids Fashion
Canadá
8 meses usando o app
DSers deixou uma resposta 6 de abril de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

6 de abril de 2024

I'm thrilled with the efficiency and support provided by DSers. Their Shopify app has simplified my order fulfillment process, saving me time and hassle. The team Especial Lennon behind the app is responsive and goes the extra mile to assist. Highly recommended for any Shopify store owner

OWDAX
Reino Unido
5 meses usando o app
DSers deixou uma resposta 7 de abril de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

30 de agosto de 2024

When I encountered technical issues with my store, I turned to DSERS’ customer service live chat feature. The support team quickly resolved a very frustrating issue, demonstrating exceptional professionalism and helpfulness throughout the process. Blanca, one of the chat agents, was particularly outstanding. She made the entire experience significantly less stressful with her efficient and friendly assistance.

Thank you, Blanca, for swiftly resolving my issues! DSERS has proven to be an invaluable tool for running my dropshipping store smoothly. I highly recommend their services to anyone in the e-commerce space.

ITBIL SHOP
Itália
DSers deixou uma resposta 1 de setembro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

7 de março de 2024

I contacted customer support for help. Mrs. Rita assisted me step by step to solve the issue I was having. I have nothing but words of praise for her patience and the assistance she provided me. I can only say one big THANK YOU, RITA.

EvolvedO
Alemanha
6 meses usando o app
DSers deixou uma resposta 10 de março de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team