Avaliações (31.697)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
26 de março de 2024

Alice saved me and my Shopify store with a speedy and detailed response on how to fix a major problem for me. A 3 hour headache was resolved in under 5 minutes thanks to Alice!! Thank you so much.

Wulf Packo
Estados Unidos
8 meses usando o app
DSers deixou uma resposta 27 de março de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

19 de julho de 2024

Everything was perfect, Sandy really help me a lot for finding a solution to my problem, thank you very much !

My Store
França
29 dias usando o app
DSers deixou uma resposta 21 de julho de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

25 de julho de 2024

I had a fantastic experience with Lily, who provided exceptional professionalism throughout. She was very precise, welcoming, and attentive to all my needs. Her dedication to helping and ensuring everything was handled efficiently truly stood out. I highly recommend her for her excellent service!

ANLAN
Reino Unido
25 dias usando o app
DSers deixou uma resposta 29 de julho de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

10 de abril de 2024

Jully was sent by an Angel! I got so much clarification. I was helped so well and I couldn't have been more happier, with the service I was provided!

Bougie Mamasita
Estados Unidos
8 meses usando o app
DSers deixou uma resposta 14 de abril de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

29 de março de 2024

I had an exceptional experience chatting with Villanelle from Dsers customer service. They were extremely helpful and provided me with clear guidance to resolve my issue promptly. Their professionalism and dedication to customer satisfaction are truly commendable. Thank you, Villanelle, for your outstanding support!

Luxuryline.store
Canadá
4 meses usando o app
DSers deixou uma resposta 31 de março de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

3 de março de 2024

I had a problem with my store that I seriously thought that if I couldn't turn it around, I would give up. But Selena helped me and I managed to solve the problem! And today is Sunday, a day to rest, and Selena was with me until everything was resolved. Thank you very much Selena for all the support, thanks to you I will continue my journey. I am very grateful to you!

Hey Buddy
Portugal
28 dias usando o app
DSers deixou uma resposta 4 de março de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

8 de agosto de 2024

Chrissy was incredibly helpful and answered many of my questions!

Arctic Fever
Estados Unidos
Aproximadamente 1 ano usando o app
DSers deixou uma resposta 11 de agosto de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

1 de março de 2024

I wanted to change the currency on Dsers and chatted with Jenny who was exceedingly helpful. She fixed the problem right away and I am very satisfied with the service . Great first experience! Thanks again!

Trevenci
Estados Unidos
3 meses usando o app
DSers deixou uma resposta 3 de março de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

28 de fevereiro de 2024

I wanted to take a moment to express my sincere appreciation for the outstanding customer service I received from Sherry.

I recently encountered an issue with order processing, and Sherry promptly and efficiently assisted me in resolving the matter. Her dedication to ensuring customer satisfaction was evident in her clear communication, quick response times, and effective problem-solving skills.

Sherry's professionalism and commitment to resolving my concern have left a positive impression on me. I believe exceptional customer service deserves recognition, and Sherry has certainly exceeded my expectations.

Thank you for maintaining such a high standard of customer support at Dsers. I look forward to continued positive experiences with your team.

TinyTubbie
Reino Unido
3 meses usando o app
DSers deixou uma resposta 29 de fevereiro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

11 de junho de 2024

I received help from Rfimp this morning, he was very helpful and fast with his responses. I appreciate the help and have no bad words to say.

Chill zones
Reino Unido
4 meses usando o app
DSers deixou uma resposta 12 de junho de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team