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Isla was very patient and helpful in assisting me in resolving a shipping error i was having that prevented me to fulfill orders. After that was resolved the order failed and my account was blocked. She then assisted me in linking the new account that I created and so I was able to fulfill my order. THANKS ALOT ISLA YOU WERE SUPERB!!!!!!!
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Collen foi muito dedicada a assertiva nas orientações, muito feliz pelo suporte. Obrigado.
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Zico, in customer service was awesome. He really helped me fast and straight to the point. Thank you
WOW!! I have to say that the responsiveness to even minor is is AAA rating. They stay with you until they are sure that your issues have been effectively resolved. AWSOME!!!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
VERY HELPFUL AND EASY TO FOLLOW! I am so thankful for the help!! SUPERB!
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
For now everything of Dsers does what I'm ask for. Even when I needed assistance, they are fast and effective. Very good Support team!
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Spoke to Blanca I was able to get all my questions regarding the tracking information synchronizing from DSers to Shopify. The explanations were very clear to understand and I know what to do going forward.
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
I had major issues placing an order ... lasted two hours but I appreciated the support given by Rin from DSERs
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Dser Dropshipping's chat support, spearheaded by the friendly and knowledgeable agent Isla, ensures entrepreneurs receive personalized assistance promptly. With Isla's expertise and dedication, users can confidently navigate any challenges or queries they encounter, enhancing their overall dropshipping experience. Trust in Isla and the Dser team to provide reliable support as you navigate the complexities of the e-commerce realm.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I love the Dsers app. It simplifies things greatly for me. I could not run my high volume store with it! It is the best app.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team