Avaliações (31.701)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
11 de junho de 2024

Thank you very, very much Rita, you just saved my day I've been trying since early on and there was no way out. Thanks to you everything went well.

StarLineShop
Brasil
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 12 de junho de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

3 de agosto de 2024

Really helpful the costumer service, quick and ready to help, thank you

Angel Violet
Reino Unido
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 4 de agosto de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

5 de maio de 2024

The platform is great, but this time I want to highlight the fact that they have very well trained and kind people. Chrissy, this is the name of the person who helped me very quickly with a trivial problem I had.

CoolingRoom
Romênia
28 dias usando o app
DSers deixou uma resposta 6 de maio de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

23 de maio de 2024

Sally did a great job helping me making my orders work again and fulfill all my customers orders. Now all my customers are happy!

Vantura
Alemanha
5 meses usando o app
DSers deixou uma resposta 26 de maio de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

26 de agosto de 2024

Super helpful chat support!

Chippy Choppa
Reino Unido
8 meses usando o app
DSers deixou uma resposta 27 de agosto de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

29 de março de 2024

Had a technical issue, was really worried I was gonna lose access until I met the wonderful Jenny who resolved the issue very quickly and had me back in very efficiently

TheGreatStuff
Reino Unido
7 meses usando o app
DSers deixou uma resposta 31 de março de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

13 de abril de 2024

Olivia from Dsers provided exceptional assistance. Professional, prompt, and genuinely caring, she swiftly resolved my issue while keeping me informed. Her dedication to customer satisfaction is amazing. Thank you for the outstanding service!

Alzaeem
Emirados Árabes Unidos
7 meses usando o app
DSers deixou uma resposta 14 de abril de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

23 de abril de 2024

The app is great and easy to use. I needed some help, so I reached out to support. As soon as I sent a message, Irene responded promptly. She quickly translated to Portuguese, and I understood what needed to be done. Not to mention the speed of the service.

Essência Rosa
Brasil
4 meses usando o app
DSers deixou uma resposta 24 de abril de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

8 de agosto de 2024

Zoe was great live chat tech. Really helped me out with my situation. 5 stars

NV Legacy
Estados Unidos
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 11 de agosto de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

27 de maio de 2024

I recently had the pleasure of interacting with Holly from DSers customer support, and I must say her service was outstanding. Holly was incredibly quick in addressing my questions and provided solutions effectively. Her friendly and professional demeanor made the entire experience smooth and pleasant. She demonstrated exceptional knowledge and expertise, ensuring that all my queries were resolved promptly. Kudos to Holly for her excellent support—I couldn’t have asked for better assistance. Highly recommend DSers’ customer service thanks to her!

Bella Fashion Wear
Emirados Árabes Unidos
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 28 de maio de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team