Avaliações (26.390)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
11 de maio de 2024

24/7 support is very nice! Selena was super helpful and was patient with my inquiries. Awesome!

Cuteness Store
Estados Unidos
Aproximadamente 1 ano usando o app
DSers deixou uma resposta 13 de maio de 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

12 de março de 2024

I had trouble with my products SKU's and stock availability and was completely lost. When my first order came in,I contacted Sylvia and she helped me set up my products and how to fix such issues. It was one of the best customer support experiences I've had in a while, especially since she was only limited to chatting. Thanks again, Sylvia!

JEWEDARO
Egito
4 meses usando o app
DSers deixou uma resposta 13 de março de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

19 de abril de 2024

I recently had an excellent experience with Dser's customer support team. They were incredibly helpful and efficient in assisting me with my request to automate product orders. The guidance they provided was clear and practical, enabling me to streamline my operations effectively. Highly recommend their service for anyone looking for robust support and reliable solutions!

Artly Canvas
Países Baixos
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 21 de abril de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

3 de junho de 2024

Rita. Best support ever. Fast, friendly, and incredibly efficient. Every time I've had an issue, the response was swift and the solution spot on. I highly recommend their service. Thank you for consistently exceeding expectations!

Ivoxys
Alemanha
25 dias usando o app
DSers deixou uma resposta 4 de junho de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

22 de maio de 2024

Merci DSers-AliExpress et Villanelle pour le support que j'ai reçu.

Service rapide et efficace. Je suis très content d'avoir resolut mon problème avec Villanelle.

C-chez-nous
Canadá
Quase 2 anos usando o app
DSers deixou uma resposta 23 de maio de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

12 de junho de 2024

The app is great and works well. The support, though, is amazing! super fast and responsive: Vivian has been incredibly nice and patient with me and went the extra mile to help me to solve my problem!
One of the best CS ever met in my career!

Thanks again Vivian!!!

Takumi Kitchen
Reino Unido
11 dias usando o app
DSers deixou uma resposta 13 de junho de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

26 de março de 2024

Lucy was very helpful. She helped us navigate the app to make sure we could use it to fulfill our business.

Valeria Decor
Estados Unidos
Mais de 1 ano usando o app
DSers deixou uma resposta 28 de março de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

9 de junho de 2024

I had contact with Aimee. Super nice and helpful. She helped me find a solution to my problem super quick! Very ahppy with the service.

FurFree
Suécia
15 dias usando o app
DSers deixou uma resposta 10 de junho de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

18 de junho de 2024

Vivian was incredibly helpful in resolving a setting issue . In just a few minutes, she managed to solve the problem that had been a major headache for a long time. I'm really grateful for her attention and assistance. Thanks, Vivian, for your exceptional help and support!

Paradis de Bébé
Canadá
29 dias usando o app
DSers deixou uma resposta 19 de junho de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

1 de maio de 2024

Best support team ever, Olivia replied in 2 minutes and resolved in less than 3.
super kind and the service is the most reliable and the most useful feature to get started are free, so this is the best app.

Peace Pod™
Itália
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 5 de maio de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team