Avaliações (26.805)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
7 de janeiro de 2024

I was frustrated all day trying to troubleshoot this all by myself , until I came across DSers 24/7 support system. Such a good for this type of work. And the representatives for DSers are quick and very much knowledgeable on all ends thanks so much !!Nephele such a great help with troubleshooting and sure much more. Thanks again!!

Baby Bubbles
Estados Unidos
3 meses usando o app
DSers deixou uma resposta 15 de janeiro de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

18 de fevereiro de 2024

Atendimento muito bom! Resolvi todas minhas duvidas!

Panda Pets
Brasil
3 meses usando o app
DSers deixou uma resposta 20 de fevereiro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

3 de janeiro de 2024

Big love for Sandy best customer service I would give her 10 stars

Frexos
Reino Unido
3 meses usando o app
DSers deixou uma resposta 15 de janeiro de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

6 de dezembro de 2023

I am writing to express my deep gratitude to your team member Alice, who provided exceptional assistance in placing my order. The process required specific mapping, a task I was unfamiliar with and found challenging. Alice, through D'sers Chat, dedicated her time and effort to not only identify a solution but also patiently guide me through each step of the mapping process. Her guidance was instrumental in successfully completing my order. Her approach was both friendly and highly professional, making the experience stress-free and efficient. I truly appreciate the support and am thankful for such dedicated service. A big thank you to Alice and the team for maintaining such high standards of customer care. Keep up the excellent work!

BrowMasters
Marrocos
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 11 de dezembro de 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

27 de dezembro de 2023

I had a problem and Isak, the best technician, was able to solve my problem very quickly. Many thanks for his responsiveness.

Gant Chauffant
França
7 meses usando o app
DSers deixou uma resposta 3 de janeiro de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

3 de dezembro de 2023

Hi my name is Deborah and i own Beautifulicious You. I had products that changed sku's and i went to the live help and got a young lady named Lucy. All i can say is she deserves a raise i don't think anyone has been as patient and kind!! i don't know a lot about computers yet but am taking classes. Anyway i give Lucy a 5 star plus!!! She was awesome!

BeautifuliciousYou.com
Estados Unidos
3 meses usando o app
DSers deixou uma resposta 5 de dezembro de 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

14 de janeiro de 2024

Thank you very much more your help Alicia.
She is very helpful, kind and patient with all my questions.
Very quick service.

Misha
Austrália
24 dias usando o app
DSers deixou uma resposta 16 de janeiro de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2 de abril de 2024

Atendimento rápido e preciso, muito obrigado Chrissy.

Prateleira Digital
Brasil
Aproximadamente 6 horas usando o app
DSers deixou uma resposta 6 de abril de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

10 de junho de 2024

Vivian

Excelente atendimento tirou todas as minhas duvidas e consegui resolver. meu problema

My Store
Brasil
5 dias usando o app
DSers deixou uma resposta 12 de junho de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

9 de dezembro de 2023

DSers is a great app if you are using Aliexpress to dropship. Their customer service is amazing, especially Jully. She was very helpful and walked me through the process of everything I needed to know. Love this App and the people that work behind the scenes on/for it!

Rugly Rugs
Estados Unidos
3 meses usando o app
DSers deixou uma resposta 11 de dezembro de 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team