DSers‑AliExpress Dropshipping

Great experience overall, one of the best things about it in my opinion is the support, it's quite fast and efficient, and they are quick to respond even to new matters that pop up sometimes with not a lot of information available, I personally had a great experience with Zoe, very kind and quick to answer my question.

I want to take a moment to express my sincere gratitude for the outstanding support provided by Rita. I was facing a frustrating issue where the payment window in Dsers wasn’t loading fully, which prevented me from processing my order on AliExpress. After trying multiple troubleshooting steps on my own, I reached out to your support team.

Rita’s response was quick, professional, and incredibly efficient. She resolved my issue in just a few minutes, guiding me through the solution with clarity and patience. Her knowledge, dedication, and friendly attitude turned what was a stressful situation into a seamless experience.

Thanks to her, I was able to complete my order successfully and keep my business running smoothly. I truly appreciate her exceptional service and wanted to share my positive experience with your team.

Rita is a fantastic asset to your support team, and I hope she receives the recognition she deserves for her excellent work.

Thank you again, and keep up the great work!

I want to share my appreciation for Sandy from DSers customer service. Sandy provided exceptional support, resolved my issue promptly, and made the process smooth and hassle-free. Thank you for such excellent service

Extremely happy with the customer service from DSers. I was assisted by Vivian who solved my issue in minutes. You don't get this type of speed and quality of service from other third-party apps usually. 10/10

I am new to the platform received some orders, and don't know what to do next! Wondering if dsers support system can help me I was connected to the agent "Vivian" He really helped me with each and every step from starting to ending and waited me for getting the process done! I was really satisfied with the service!

I’ve used this app on & off for a while now. It’s easy to use & synch inventory. Jeffery was especially helpful when I messed up my account. Even answered in the middle of the night within minutes & got me working again. Excellent customer service

Today, I successfully placed my first dropshipping order using DSeers. I had some uncertainties about how to switch to my company AliExpress account after the order was already registered with my personal account. Aurora from the DSers support team helped me a lot, leading me through all the steps until the successful payment. I received really quick, timely, and helpful assistance - thank you very much!

I was struggling to change the currency on DSers, and Fiona provided exceptional assistance! She was patient, knowledgeable, and guided me step-by-step until the issue was resolved. Her professionalism and friendly attitude made the process smooth and stress-free. Thanks to Fiona, I can now confidently navigate the platform. Highly recommend their support team!"

I contacted Dsers because my products were not being pushed to my online store, I recieved prompt assistance from Aimee with the information i needed to resolve my issue, and it worked out right, Thank you.

Krystal did an amazing job helping me solve an issue I had on DSERS with fulfilling an order. She knew exactly how to help me and solved my issue very quickly...... I am very grateful for her assistance because I was in a panick and didn't know what to do. Thank you so much. Krystal for your help.