Avaliações (29.536)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
21 de dezembro de 2023

Isak was incredibly helpful! I just got an order and needed to process it but was running into an issue. I reached out via FB Messenger and they were able to help me extremely quickly!

Lily Lane
Estados Unidos
6 meses usando o app
DSers deixou uma resposta 3 de janeiro de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

29 de março de 2024

I would recommend this app and customer service. Cynthia from customer service was extremely helpful to me today. She was diligent, very courteous and cheerful, and helped an otherwise frustrating work day be a little better. I'm new to Dsers, and she was a great help!

Joyful Finds Gifts
Estados Unidos
18 dias usando o app
DSers deixou uma resposta 31 de março de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

7 de maio de 2024

Thank you Selena, great support!

CARBONITE
França
5 meses usando o app
DSers deixou uma resposta 8 de maio de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

8 de novembro de 2023

Oh my gosh, such great expertise from my agent Amity. I'm sure she was a bit frustrated with me but she helped me step by step. Thanks so much for such great customer service!

PinkBerry Studios
Canadá
Mais de 1 ano usando o app
DSers deixou uma resposta 9 de novembro de 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

29 de março de 2024

Great support from Tiffany, who helped me with easy to understand instructions.

Poison Arrow Retro
Austrália
6 meses usando o app
DSers deixou uma resposta 31 de março de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

22 de dezembro de 2023

I want to express my heartfelt thanks to staff Jenny for the amazing support they provided in helping me with my recent order. Their responsiveness, expertise, and dedication made my experience smooth and enjoyable. I truly appreciate the outstanding service!

Ennovate Shoppe
Canadá
Aproximadamente 1 ano usando o app
DSers deixou uma resposta 3 de janeiro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

29 de novembro de 2023

Many thanks for the quick and efficient help with my Shopify store and AliExpress dropshipping. Overall, I am very satisfied with the service and would rate it a solid 5 stars.

WakaGoods
Estados Unidos
Mais de 1 ano usando o app
DSers deixou uma resposta 30 de novembro de 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

26 de março de 2024

I had a couple questions about the order fulfillment and Holly from support team was very helpful! Really appreciate it!

FurKids Paradise
Austrália
4 meses usando o app
DSers deixou uma resposta 28 de março de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

6 de dezembro de 2023

Great app for dropshipping. with very efficient assistance, always quick to help.
Always on top. Like Marshall, Nathalie and others.
Keep it up, well done

Univers d'Ange
Suíça
Mais de 1 ano usando o app
DSers deixou uma resposta 7 de dezembro de 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

1 de março de 2024

The operator, Lennon was truly fantastic, he answered all my questions, with patience and courtesy, he showed me how to do certain things that I couldn't, I'm really satisfied with this support, finally someone truly competent!

TentazioniChic
Suíça
5 meses usando o app
DSers deixou uma resposta 3 de março de 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team