Avaliações (30.337)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
27 de setembro de 2024

I received such an awesome customer service! They guided me in every step and I had no issues to use the app. Thanks a lot!

Vitrine Plaza
Canadá
3 meses usando o app
DSers deixou uma resposta 8 de outubro de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

30 de agosto de 2024

When I was having technical issues with my store, I turned to their customer service live chat feature. Vivian jumped in chat to support . he patiently read all my chat and gave me proper guidance which helped me to complete my fulfillment order and also answered all my questions. Thank you for quickly resolving my issues!

AmigosShops
Estados Unidos
6 meses usando o app
DSers deixou uma resposta 1 de setembro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

6 de novembro de 2024

Zina was the best for customer service. She was educational and patient with me and answered all of my questions!

Furever Pawsible
Estados Unidos
Aproximadamente 1 ano usando o app
DSers deixou uma resposta 10 de novembro de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

9 de outubro de 2024

As a beginner in dropshipping, I'm currently learning the ropes with Dsers. While testing it, I ran into a problem, but their live chat help was amazing! They replied fast and rectified the problem immediately, which was a tremendous relief. I highly suggest it for beginners and beyond

GreenTrove
Coreia do Sul
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 10 de outubro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

11 de setembro de 2024

Isak was there to help me, even though his time was precious, he stayed with me for more than 1 hour, I thank him very much! What's more, he was very attentive and involved, while responding to my requests.

Lavely
França
7 meses usando o app
DSers deixou uma resposta 12 de setembro de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

9 de setembro de 2024

Love this app, vital to my business operations. Had a small issue and Maria helped me quickly solve the problem!

Dolbrook
Estados Unidos
6 meses usando o app
DSers deixou uma resposta 10 de setembro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

21 de outubro de 2024

Great app, a lot of customization. Great support from Vivian, helped me get the team on the issues asap.

StarlitHome
Romênia
3 meses usando o app
DSers deixou uma resposta 22 de outubro de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

8 de novembro de 2024

Rita was very helpful in answering all my questions. Good app!

Maternity Miracles
Estados Unidos
Mais de 2 anos usando o app
DSers deixou uma resposta 10 de novembro de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

12 de setembro de 2024

I had the absolute pleasure of working with Jesse, and I cannot recommend her enough! Jesse was incredibly patient with me, taking the time to walk me through every step of the process. Her clear and thorough explanations made everything so easy to understand. I've never received such exceptional service before. Jesse went above and beyond to ensure I was comfortable and informed at every stage. Truly a top-notch experience ❤️

Fluffy Friends
Suíça
24 dias usando o app
DSers deixou uma resposta 17 de setembro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

10 de novembro de 2024

I had a fantastic experience with Chloe from the DSers customer service team. I ran into a problem with some order in my store, and she really went the extra mile to help me sort it out quickly and smoothly.
Thank you very much!

Wantrol
Hong Kong, RAE da China
7 dias usando o app
DSers deixou uma resposta 12 de novembro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team