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Selena was very helpful to me. I did not know how to unlink my shopify store and how to downgrade my Dsers. She patiently helped me through the entire process. Her customer service was amazing.
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Reached out to support through their Facebook page and spoke with Marshall. He was a huge help and SUPER fast to reply. I had a whole range of random quick questions. I was actually surprised at how quickly and easily it was to get in touch with them.
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Great assistance and manners from Holly. She gave me clear instructions on how to map products and provided me with great screenshots which highlights the exact buttons to press and together we fixed the problem in no time. Thank a lot Holly!
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Exceptional Assistance from Rin
I recently had the pleasure of receiving assistance from Rin, and I must say, it was nothing short of amazing. As a newcomer navigating my first orders, I had so many questions and uncertainties. Rin was patient, and knowledgeable.
Rin's guidance was instrumental in addressing all my questions, leaving me feeling confident and empowered to proceed with my orders. Thanks to Rin's invaluable support, I managed to kickstart not just one, but two orders today!
The professionalism shown coupled with a very pleasant demeanor made the entire experience seamless and enjoyable. Rin's dedication to customer service truly stands out, and as such deserves all the appreciation for going above and beyond to assist me.
In conclusion, I am extremely grateful for Rin's assistance. Thank you Rin for your outstanding help!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I worked with Sally, she was great very knowledgable, professional and efficient. I hope I have access to her in the future? They fixed my issue.
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Alice from DSr's walked me through the whole process of shipping orders and was incredibly helpful! I had no idea how to do it and was honestly kind of intimidated by the process, but she was kind and patient and extremely helpful. 10/10 service. Thank you Alice!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Holly from support was amazing at resolving my issues and made working with this app way easier!
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
The service was very excellent. As soon as I wrote my inquiry, I received a response.
Also, the response was constructive and useful to me, I appreciate the excellent service provided by Amity.
Thank you all for the wonderful help.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Emma worked fast and diligently. Thanks!
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Der Support ist Wahnsinn, vielen dank für die super schnelle hilfe @Rfimp
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team