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Very fast and quality costumer service. I ask for help and Serein was more than clear and helpful. Explained step by step, even add pictures to the instructions which it make it so easy!! and added extra information that made easier my use of DSers. Totally recommended!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Sandy was really, really good at helping me. Everything was done super well and fast.
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
My assistant Olivia was extremely helpful, fast and competent. My problem was solved in a few minutes. DSers has everything for ecom business owners. Totally recomment the app and service!
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Ótimo atendimento!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Satisfait bravo à l'équipe
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
I was setting up my shopify store and encountered a problem not knowing how to spilt the products and group different variants from different suppliers into one product. Seek help form Dsers and redirect me to FB Messenger. Agent Edan demonstrated his professionalism to help me to understand those configuration in a minute with step-by-step screenshot support. Thank you Edan for your help. You are my life-saver. ❤
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I'm enjoying this app, it has many of the products I am looking for. Also the support is awesome. Lily was a great help in sorting out an order whereby the Supplier had changed shipping details. She was really patient and stayed with me until the issue was resolved. Great customer support and satisfaction.
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
I chose this app for my store due to it being the biggest and having the most reviews.
It links to Shopify very well and is easy to navigate and makes order processing smooth.
The live chat through messenger has also been wonderful. I got lots of fast assistance and advice.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
The whole experience is great ans simple. The support is always pretty fast and assertive. Very happy with the platform. Keep pushing!
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I had a question and I was very well attended to by Wendy. Excelent reception!
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team