Avaliações (29.803)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
28 de fevereiro de 2024

I wanted to take a moment to express my sincere appreciation for the outstanding customer service I received from Sherry.

I recently encountered an issue with order processing, and Sherry promptly and efficiently assisted me in resolving the matter. Her dedication to ensuring customer satisfaction was evident in her clear communication, quick response times, and effective problem-solving skills.

Sherry's professionalism and commitment to resolving my concern have left a positive impression on me. I believe exceptional customer service deserves recognition, and Sherry has certainly exceeded my expectations.

Thank you for maintaining such a high standard of customer support at Dsers. I look forward to continued positive experiences with your team.

TinyTubbie
Reino Unido
3 meses usando o app
DSers deixou uma resposta 29 de fevereiro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

14 de maio de 2024

person was very helpful.

debbiesadventures
Estados Unidos
Aproximadamente 1 ano usando o app
DSers deixou uma resposta 15 de maio de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

16 de março de 2024

"Villanelle" she's just the BEST SUPPORT i had on my entire life. Dsers make's my life easy, but with this kind of professional, you guys will be for sure the top 1 on this market. Thank you, Villanelle.

TRENDZONE
Brasil
29 dias usando o app
DSers deixou uma resposta 17 de março de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

27 de março de 2024

had trouble with mapping orders had good advice would recommend very helpful

ProStarpet
Reino Unido
10 meses usando o app
DSers deixou uma resposta 28 de março de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

20 de março de 2024

Isla was extremely helpful and explained everything thoroughly. She is an asset to your company. Thanks again!

BeeCourtLife
Estados Unidos
Mais de 1 ano usando o app
DSers deixou uma resposta 21 de março de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

18 de fevereiro de 2024

I contacted Dsers support and I had really great experience, response were fast and in point. Thank you Vivian for your amazing help!

Harmony Manor
Tchéquia
6 meses usando o app
DSers deixou uma resposta 19 de fevereiro de 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

27 de janeiro de 2024

Great service from Dsers; I had to reach out for an issue and they took their time to help resolve it. Highly recommended.

Thanks

Black Opal PMC
Austrália
Aproximadamente 1 ano usando o app
DSers deixou uma resposta 28 de janeiro de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

22 de abril de 2024

I want say that the service, for me Bianca, was perfect, fast and helpful response!

ToddBowl™
Romênia
29 dias usando o app
DSers deixou uma resposta 23 de abril de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

15 de janeiro de 2024

Excellent advice from Jenny, thanks to her I was able to solve technical problems, due to lack of knowledge in the processes, since I am new to dsers. but I highly recommend the application

SHOPZITO
México
8 meses usando o app
DSers deixou uma resposta 17 de janeiro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

23 de janeiro de 2024

Very Fast and helpful KRYSTAL helped me with a product that i couldnt get with free shipping deserves a 5 star review got it resolved quickly.

Rengvo Home
Estados Unidos
8 meses usando o app
DSers deixou uma resposta 25 de janeiro de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team