Avaliações (29.825)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
14 de abril de 2024

I talked to someone at DSers named Sandy, and she was amazing. Every question I asked her, she had an answer. She told me what to do and showed me how to do it. She is truly amazing

Changher
Reino Unido
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 15 de abril de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

Data de edição: 25 de abril de 2024

On the positive side DSers support if far more efficient then Shopify and DSers support team is very friendly and helpful. Honest feedback I spent way to much time editing description of products that advertised other business and lured customers from my "onlineshopau.com" and I was not happy about this at all as I spent many long nights working hard on my business and i dont think this is fair at all. Another issue is I also needed to adjust so many different settings to get a desired outcome. e.g shipping rate, product pricing - It should be very simple we all would like honest wholesale pricing so we can offer better deals to our customers when in actual fact we are being charged more the the products actually advertised for a the suppliers website. Again DSers support team is maybe one of the best I have experienced in a long time. If they sorted out all these small but major issues they would be hard to beat.

Online Shop au
Austrália
3 meses usando o app
30 de março de 2024

Super helpful service! I had Marshall help me and I got my questions resolved in minutes!

Daisy Maeve
Estados Unidos
8 meses usando o app
DSers deixou uma resposta 1 de abril de 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

30 de novembro de 2023

The customer service is excellent! I am new to Shopify and Krystal was a super help to me. Even though the outcome was not as I wished it would be she was very helpful and provided me with more than enough information so that I do not repeat my mistake. Thank you so much Krystal for you patience and help.

Terry

Healthy Wealthy Wise Deals
Estados Unidos
4 meses usando o app
DSers deixou uma resposta 3 de dezembro de 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

1 de julho de 2024

Support technique a l'écoute sur facebook

Nos-sandales
França
Mais de 1 ano usando o app
DSers deixou uma resposta 2 de julho de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

22 de dezembro de 2023

Many thanks for the great help and support with my huge problem which could be solved with your help. can only give 5 stars although your help should be at least 10!!!!

ajays-onlineshop
Alemanha
4 meses usando o app
DSers deixou uma resposta 3 de janeiro de 2024

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

28 de abril de 2024

Blanca is an attentive customer service! She helped me solve the problem very professionally

NPNGonline©
Hong Kong, RAE da China
6 meses usando o app
DSers deixou uma resposta 29 de abril de 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

21 de abril de 2024

the staff is nice and they reply quickly solve to my problem...

Alodia Store
Espanha
Mais de 1 ano usando o app
DSers deixou uma resposta 23 de abril de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

11 de janeiro de 2024

Really great support very fast and reliable Krystal helped me directly and was able to help me solve the problem. Thank you very much

Speeding
Alemanha
12 meses usando o app
DSers deixou uma resposta 15 de janeiro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

13 de dezembro de 2023

I haven't much experience with Dsers yet, but so far I had a great experience with the support of Chris. All my questions and problems got solved very fast. I'm more than happy with the service :)

Invisibelt store
Suíça
12 meses usando o app
DSers deixou uma resposta 14 de dezembro de 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team