Avaliações (31.359)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
7 de janeiro de 2025

Excellent customer service very helpful

The Crazy Emporium
Reino Unido
2 meses usando o app
DSers deixou uma resposta 13 de janeiro de 2025

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

30 de novembro de 2024

Great thanks to dear Esfania from Support Team of DSers. Thank you for yout patience and valuable help.

KOSALI
Reino Unido
4 meses usando o app
DSers deixou uma resposta 1 de dezembro de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

9 de dezembro de 2024

I had issues with a supplier and had to cancel my orders and place them again. With Vivian's help, I was able to quickly reprocess the orders. Thank you for your assistance and prompt resolution of the issue.

TheBuyStop
Portugal
3 meses usando o app
DSers deixou uma resposta 10 de dezembro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

13 de janeiro de 2025

Thank you Lydia for the quick response and explanation of the processes. Excellent and good treatment.

LKstore
Kuwait
Aproximadamente 2 meses usando o app
29 de dezembro de 2024

i received good help from Rita

Fiero
Países Baixos
2 meses usando o app
DSers deixou uma resposta 3 de janeiro de 2025

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

6 de dezembro de 2024

I had the pleasure of working with Esfania from the customer service team, and I can't say enough great things about the experience! Esfania was incredibly helpful, attentive, and went above and beyond to ensure all my questions were answered. Thanks Esfania !!!

combichic
Estados Unidos
3 meses usando o app
DSers deixou uma resposta 9 de dezembro de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

10 de janeiro de 2025

i contacted dsers to learn how to fulfill the orders. and within a minuted i got reply from FIONA. Fiona is very nice and helpful. she teach me in a everything step by step. really appreciated. thank you Fiona.

ABOSSSTORE
Canadá
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 13 de janeiro de 2025

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

6 de janeiro de 2025

I had an issue accessing my AliExpress account and reached out for help. The support team was incredibly helpful and patient throughout the process. They guided me step-by-step to resolve the issue quickly. I'm truly impressed with their professionalism and efficiency. Thank you for making this experience stress-free!

ZYRABOX
Canadá
2 meses usando o app
DSers deixou uma resposta 13 de janeiro de 2025

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

15 de novembro de 2024

The representative was very helpful in getting my order placed from my Shopify store to DSers. They gave specific directions and additional resources. They stayed with me through the whole process and was very patient and respectful.

Duvall Curiosities LLC
Estados Unidos
6 meses usando o app
DSers deixou uma resposta 17 de novembro de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

28 de novembro de 2024

Excellent service! The agent promptly resolved my issue within 5 minutes and maintained clear and professional communication throughout. Highly efficient and customer-focused. Thank you for the great support!

My Store
Países Baixos
4 meses usando o app
DSers deixou uma resposta 1 de dezembro de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team