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Thks a lot Rita for your help ! In a few minutes, you solved my problem, and of course very kindly !!! It was perfect for me
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I would like to express my immense gratitude to the DSers team, and especially to Villanelle from support, for their incredible help and assistance. I had some difficulties with configuring my application, but thanks to Villanelle's professionalism and knowledge, everything was quickly and efficiently resolved.
Villanelle was not only extremely helpful but also very kind and patient. She walked me through the entire process step by step, ensuring that everything was working as it should. Her prompt responses and clear instructions made me feel confident and valued as a customer.
I am extremely satisfied with the level of service I received and highly recommend DSers to anyone looking for a reliable order management tool. Once again, a huge thank you to Villanelle for her exceptional help!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Help was needed with setting up the product, an employee named Lennon did everything quickly and efficiently. Thank you for the quick and high-quality response.
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I had an issue and Lucia managed to resolve it within just a few minutes! Amazing support, thank you again!
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I had a problem I couldn't work out myself so contacted Dsers support for the first time, and Jenny was a massive help. She quickly diagnosed my problem and gave me two possible solutions. It's very comforting to know help is at hand
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
The service is very good. I was worried that the synchronized price loading time would be too long. Lucy kept helping me check the problem and finally solved the problem.
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I am new to this, I had a order on my store and there was a problem with one of my suppliers. I panicked! I didnt know what to do, but Irene saved the day! She helped me every step of the way! Great service! Thank you :-)
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I contacted customer support for clarification on locations where they can dropship and also details of suppliers. Wendy, the customer support agent who assisted me, was very prompt in response and helpful. Even providing me screenshots on where to go to take me to where I can see further info. Great customer support!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Ralla,
it was great experience to have your support, as new store in this app, your timely and accurate answer was big support for. Five stars deserved are well deserved. :)
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Sandy was just great at helping me. She's done it very professionally, leading me step by step all the way till I got my problem solved. Great job Sandy!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team