Avaliações (29.851)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
17 de maio de 2024

Jenny was so cool

SUNGLASSVERSE
Bulgária
4 meses usando o app
DSers deixou uma resposta 20 de maio de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

27 de novembro de 2023

I really like the great experience that I just had, a customer made an order but the order wasnt showing in Dsers when I chat with one of the agent she guided to the end to finally complete the client order I am so happy she release my stress

Cheapstuff2.com
Canadá
3 meses usando o app
DSers deixou uma resposta 29 de novembro de 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

10 de dezembro de 2023

Had some confusion about how the payment process worked. Sherry was able to walk me through it and clarify the process for me. Thanks Sherry for your help and your patience while I worked through the process. Very much appreciated.

77Gifted
Estados Unidos
5 meses usando o app
DSers deixou uma resposta 11 de dezembro de 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

5 de janeiro de 2024

without talking about the amazing opportunities that this app gives, but the support service is one of the best ones, I've solved a problem very quickly with support advisor called holly, nice, fast and smooth. Full respect to all the dsers team. Thank you

Cuscino store
Reino Unido
3 meses usando o app
DSers deixou uma resposta 15 de janeiro de 2024

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2 de fevereiro de 2024

The app is very handy. Got some confusions with delivery info from suppliers to different countries, but Vivian did a good job as a customer support and explained me everything

DecorMaison
Tchéquia
4 meses usando o app
DSers deixou uma resposta 3 de fevereiro de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

21 de dezembro de 2023

This is the first time I have contacted dsers by chat and honestly I am delighted that I came across Alice, really attentive and patient, she resolved my problem quickly. I'm so satisfied with this impeccable service. Thank you Alice :)

minicalinou
Canadá
11 meses usando o app
DSers deixou uma resposta 3 de janeiro de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

19 de maio de 2024

I appreciate Vivian today for her patience and follow-ups on my issue.

The Gate Way Administrative Services
África do Sul
24 dias usando o app
DSers deixou uma resposta 20 de maio de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

8 de janeiro de 2024

Very very helpful, thanks to one of your staff, Isla, helping and fixing my account. Getting ready to do my work and ready to change my life.

Jholidaygifts
Estados Unidos
5 meses usando o app
DSers deixou uma resposta 15 de janeiro de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

Data de edição: 1 de junho de 2024

olivia was my helpful agent i am so very happy and pleased with their work really patient and knows there job very well GREAT SERVICE !

Baby Slumber Dreams
Reino Unido
8 meses usando o app
DSers deixou uma resposta 25 de fevereiro de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2 de dezembro de 2023

Dser is a top-notch app for AliExpress product integration on Shopify. The fulfillment process is smooth, and I recently experienced excellent customer service when resolving an order issue. Irene provided step-by-step guidance and resolved the issue promptly. 5 STARS! Highly recommend

Montessori Trove
Reino Unido
5 meses usando o app
DSers deixou uma resposta 4 de dezembro de 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team