Avaliações (29.999)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
14 de abril de 2024

Olivia from the DSers Really helped me very well and quick very goood service i definitely recommend them

Luvee Amsterdam
Países Baixos
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 15 de abril de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

9 de junho de 2024

The customer service Ralla is SUPER helpful to assist me in setting the process and very patient answering my questions It saved me tons of time to address the problem. I highly appreciate the customer support team from Dser

Nailspire
China
Aproximadamente 1 hora usando o app
DSers deixou uma resposta 10 de junho de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

22 de maio de 2024

shipping rate not syncing and i tried everything DSers says its shopify problem and shopify cant see any problem

Dyno Pixels
Barein
9 dias usando o app
DSers deixou uma resposta 23 de maio de 2024

Hi there,

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a bad experience.

Please share more details of your issues with our customer service team, we do want to help you out there
Please contact our customer services team a by below methods
Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers Team

3 de março de 2024

From the moment I contacted customer support, Lily was fantastic. I had difficulty connecting my sold products to my supplier, because of some changes my supplier made. Lily was able to pin point and resolve the issue in a few minutes. Thank you!

Cheeky Prince
Austrália
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 5 de março de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

14 de maio de 2024

Sherry was patient with all my queries. Amazing customer service and support.

The Hangout
Singapura
22 dias usando o app
DSers deixou uma resposta 15 de maio de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

15 de dezembro de 2023

Sandy was very very supportive and help guide me thru my issue with easy step by step instructions and did not leave me hanging to handle it myself she was there every step of the way and i am very happy!

MindfulBustle
Estados Unidos
9 meses usando o app
DSers deixou uma resposta 17 de dezembro de 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

3 de maio de 2024

Sherry helped me with my problem and responded very quickly. I was very pleased with her service. The service is impecable and friendly

glamarea
Romênia
20 dias usando o app
DSers deixou uma resposta 5 de maio de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

15 de março de 2024

Help was needed with setting up the product, an employee named Lennon did everything quickly and efficiently. Thank you for the quick and high-quality response.

KitchenetteCo
Tchéquia
5 meses usando o app
DSers deixou uma resposta 17 de março de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

24 de maio de 2024

Sally was a great help

My Store
Canadá
6 meses usando o app
DSers deixou uma resposta 26 de maio de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2 de abril de 2024

Very very satisfied and happy with the customer service rep, Blanca, who helped me today. Blanca was able to quickly understand my problem and provide a solution that wouldve otherwise caused me a lot of manual work and liabilities (PayPal tracking orders & charge backs). Def recommend the app itself so far

Alouros
Estados Unidos
18 dias usando o app
DSers deixou uma resposta 6 de abril de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team