Avaliações (30.337)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
14 de maio de 2024

very good customer service, my rep lilly was very helpfull :)

Vivaderm
Estados Unidos
4 meses usando o app
DSers deixou uma resposta 16 de maio de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

29 de maio de 2024

Very enthusiastic and quick support <3

Happicutie.shop
Reino Unido
6 meses usando o app
DSers deixou uma resposta 30 de maio de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

29 de janeiro de 2024

I had an annoying problem, however, when I reached out to Chrissy she answered in seconds and gave me the solution instantly. I haven't experienced such exceptional customer service from anyone before. THANK YOU CHRISSY YOURE A LIFE SAVER

Endless Affections
Austrália
3 meses usando o app
DSers deixou uma resposta 30 de janeiro de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

27 de maio de 2024

excellent service !

Mellow Mates
Estados Unidos
9 meses usando o app
DSers deixou uma resposta 29 de maio de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

27 de janeiro de 2024

I just started my dropshepping company and I had many confusions related to fulfillment and shipping method, but when I started to doing mail so, I got a prompt responses from Aurora and Aimee. They helped me a lot by sending screen shorts and deep explanation. I would like to grow my business in area where a support team like this works quick and friendly. Thank you soo much

ticklemo.com
Canadá
26 dias usando o app
DSers deixou uma resposta 29 de janeiro de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

29 de abril de 2024

DSers' live chat support is exceptional! Quick, efficient, and always ready to assist. A valuable resource for any dropshipper navigating the complexities of e-commerce.

Avaliya home
Reino Unido
6 meses usando o app
DSers deixou uma resposta 5 de maio de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

26 de março de 2024

Alice, the customer support agent for DSers, was absolutely fantastic! She answered all my questions with patience and clarity, making my experience with DSers incredibly smooth. Thank you, Alice, for your exceptional support!

Layal

Home Fads
Canadá
6 meses usando o app
DSers deixou uma resposta 27 de março de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

10 de fevereiro de 2024

I had trouble with stock updates and Rona was very helpful and attentive. She provided screenshots, and step-by-step directions, and was quick with responses. Overall, great experience!

Aprilsmoon
Estados Unidos
3 meses usando o app
DSers deixou uma resposta 16 de fevereiro de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

10 de abril de 2024

Aimee took care of me and quickly solved my issue

ForTravelSak
Estados Unidos
Aproximadamente 3 anos usando o app
DSers deixou uma resposta 14 de abril de 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

23 de abril de 2024

I'm a relatively new dropshipping online business owner and was having trouble with fulfilling one of my orders. But then I talked to Ralla, a representative from dsers via Facebook messenger and she was very helpful. She helped resolved an issue in a matter of minutes that took me days to work on. She was very patient, understanding and friendly. I'm so glad she was able to help.

Pet1st
Reino Unido
3 dias usando o app
DSers deixou uma resposta 24 de abril de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team