Avaliações (31.251)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
25 de novembro de 2024

omg, this is what im talking about, this is customer service, Luna helped me very nicely and fast as hell , if she couldnt help me with that i could stick in this situation for 1 week, thanks luna

storedevanci
Canadá
3 meses usando o app
DSers deixou uma resposta 27 de novembro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

13 de novembro de 2024

Sherry helped me a lot! I continue to use DSers because of great customer service like Sherry.

Otokonoko
Austrália
4 meses usando o app
DSers deixou uma resposta 14 de novembro de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

5 de dezembro de 2024

So far I've been having a good experience. I found myself having difficulty on my test purchase and hade to make a call. Luckily for me I had a great chat/help experience with Maria.

Elysian Look
Estados Unidos
11 dias usando o app
DSers deixou uma resposta 9 de dezembro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

6 de janeiro de 2025

This is the first time I'm using the customer support and Vivian took great care of me. I'm a new user and she was kind and patient and guided me through my need. She was very efficient and skilled.
Thank you, Vivian! You made my first experience at Dsers a smooth one!

QuickBuyMe
Estados Unidos
5 dias usando o app
8 de dezembro de 2024

Raphael was super helpful attentive and response time was impeccable. He was patient and extremely helpful as he navigated me through the dropshipping process. Thanks

onegunshop
Estados Unidos
2 meses usando o app
DSers deixou uma resposta 10 de dezembro de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

18 de setembro de 2024

Was having issues with my order, I had paid but the Shopify store was saying order unfulfilled, I contacted DSers and was fortunate to hook up with Sandy who within a few minutes looked into it and confirmed that my order had been paid and was waiting shipment. The way she communicated with me you could tell she loves her job. Wishing her all the best

givegiftsalways
Estados Unidos
5 meses usando o app
DSers deixou uma resposta 7 de outubro de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

9 de novembro de 2024

I want to take a moment to express my gratitude for the incredible support I received from Vivian on the DSers team. She was absolutely amazing in helping me with all of my issues. Vivian addressed every problem I had and left no questions unanswered. Her friendliness and willingness to assist were truly outstanding. I couldn’t have asked for better support!

PAMO
Alemanha
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 10 de novembro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

15 de outubro de 2024

i love RITA she was amazing with me i have dyslexia so it kinda hard for me to understand by only reading it i am a hands on she help me through it with care and understanding i could give rita 1000 stars

wholesalebyhrjewls
Estados Unidos
3 meses usando o app
DSers deixou uma resposta 16 de outubro de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

5 de novembro de 2024

Had a problem with fulfilling my orders, contacted customer service, and had a pleasure to be connected to Chloe. She was extremely friendly and patient, helped me solved the problem in the end. Very grateful!

Ryvía
Malásia
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 6 de novembro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

14 de outubro de 2024

I can't say enough good things about Adele, the Dsers Assistant! She was a lifesaver for me. From the moment I reached out, she was friendly and super helpful, guiding me through everything I needed. It felt like I was chatting with a knowledgeable friend who genuinely cared about my success. I highly recommend Dsers Assistant to anyone who needs support!

Otaku Sora
Chipre
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 15 de outubro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team