DSers‑AliExpress Dropshipping , 24.996 avaliações
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I was helped by Neva on a payment issue I had with Shopify through DSers and AliExpress. They were honestly very helpful at explaining the process to me and took me step by step explaining everything the whole way.
I also learned so much from them, and now understand how the processing truly works. I hope everybody gets to work with Neva at some point. still cant believe how much i learned from them and how easily it was for them to troubleshoot and help me with my issues
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Was not sure if my first customer orders (2x orders) were fulfilled properly. The DSers Customer Service Team contacted me back within minutes and helped me troubleshoot the issue. Jenny from DSers sent me screenshots of the steps I needed to follow making the entire process very easy - THANK YOU Jenny!!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Eden was great!! Always great customer service here!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I spoke with Isak who was very helpful and patient with answering my questions :) super happy with my experience.
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Jully was extremely helpful!!!!! I paid for a website developer whom assured me my orders would be auto fulfilled well I got my first order today and to my surprise the supplier my web developer chose didn’t ship! When I tell you I wanted to cry Jully spent close to 2 hours helping me get set up with the right supplier and getting my first sale processed! Amazing job Jully!!!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Thank you for Help, Selena!!!
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Thank you EDEN!!!you were incredibly helpful and very patient. Thank you for assisting me I was very amazed because I have been trying on my own all day. Thank you for your time. I would give you a thumbs up anytime.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
support specialist Emma responded very quickly to the request and helped, many thanks to DSers for such employees
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
minnie was so helpful patient and kind that was able to help me solve my problem! I had rather a small problem but she took the time and looked for what I needed to solve it
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Via was extremely helpfull, professional and kind. I had some order fullfilment issues, and Via solved it all in a matter of minutes, explained where the problem was and teached me how to solve it in future. Honestly, the help I recieved could not be better in any way. 10/10 !!
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team