Avaliações (25.692)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
8 de novembro de 2023

Best option so far when it comes to Dropshipping integrators. I received great support from Alice as well. Solid 5*.

Healthy Living Easier
Itália
3 meses usando o app
DSers deixou uma resposta 9 de novembro de 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

20 de outubro de 2023

I just received care from Zoe and was very well looked after. She explained to me the difference between placing the order with API and with Chrome. I really liked her explanation and attention

Mixmeu
Brasil
Aproximadamente 1 ano usando o app
DSers deixou uma resposta 22 de outubro de 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

12 de agosto de 2023

I love this supplier when I needed help they were right there to make everything run smoothly. They stayed with me until I was confident I had everything and it was complete. Also made sure next time I had all my ducks in a row. Thank you Serein for all your help

Serenity Joy's Shop
Estados Unidos
3 meses usando o app
DSers deixou uma resposta 15 de agosto de 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

7 de junho de 2023

There was this girl 'Cynthia', and I was having trouble with an order She helped me to understand the whole process step by step with time. It was so satisfying to get this kinda help from the Support team.

Pomeranian Klub
Reino Unido
9 meses usando o app
DSers deixou uma resposta 8 de junho de 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

24 de julho de 2023

I had my first sale as a dropshipper and needed guidance on the process of fulfilling the order. Olivia was outstanding with her customer support skills and explained everything step by step, to include screenshots of where I should look for things. She was patient and her Emoji's kept me laughing!!! ☀️

Nova Finds
Estados Unidos
5 meses usando o app
DSers deixou uma resposta 26 de julho de 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

4 de setembro de 2023

I had the pleasure of interacting with Raphael from your customer service team recently, and I must say that the experience exceeded my expectations in every way possible. Raphael's exceptional service left a lasting impression on me, and I felt compelled to share my positive feedback.

From the moment I reached out for assistance, Raphael demonstrated a level of professionalism and dedication that is truly commendable. He not only addressed my concerns promptly but also went the extra mile to ensure that I had a seamless and satisfying resolution to my issue.

What stood out most about Raphael was his remarkable patience and attentiveness. He took the time to listen carefully to my questions, providing clear and concise explanations, making me feel valued as a customer. His knowledge about the products and services was impressive, and he was able to offer helpful insights that I hadn't considered before.

Moreover, Raphael's friendly demeanor and genuine willingness to assist created a welcoming and comfortable atmosphere during our interaction. He made me feel like a valued customer, and his positive attitude truly brightened my day.

In a world where exceptional customer service can sometimes be hard to come by, Raphael's performance is a shining example of how a customer service representative should operate. He exceeded my expectations, and I left the interaction feeling not only satisfied but genuinely appreciative of the outstanding service he provided.

Raphael is a true asset to your team, and I hope his dedication and commitment to excellence are recognized and rewarded appropriately. I want to express my gratitude for his assistance and commend him for setting a high standard in customer service. My experience with Raphael has reinforced my trust in your company, and I look forward to continuing my business relationship with such an exceptional team member at your helm.

Thank you once again, Raphael, for your exceptional service and for going above and beyond to ensure my satisfaction. You've made a lasting impression, and I'm grateful for the outstanding assistance you provided.

Sincerely,
Feliz Living Style

Feliz Living Style
Estados Unidos
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 6 de setembro de 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

22 de junho de 2023

No matter when I ask and write to their customer service, they are always online to help. This time it was Via, who helped me solve many of my requests and incredibly fast. I want to thank you and your colleagues for amazing job! Cheers!

True Gaming Zone
Tchéquia
6 meses usando o app
DSers deixou uma resposta 27 de junho de 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

12 de outubro de 2023

Absolutely thrilled with the outstanding assistance provided by Olivia from DSers! She was incredibly helpful and instrumental in finding solutions for me. Her responsiveness was top-notch, making the entire experience smooth and efficient. A big shoutout to Olivia for her exceptional support

Vitalgo
França
10 meses usando o app
DSers deixou uma resposta 15 de outubro de 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

4 de abril de 2024

Villanelle me ajudou com todas as minhas dúvidas, ótima atendente.

Minha loja
Brasil
Aproximadamente 2 horas usando o app
DSers deixou uma resposta 6 de abril de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

16 de agosto de 2023

I have a problem fixing my market and location settings and I already had chat with 1 customer service but not really solve until today Arwen really did excellent job for helping set my target market. I really appreciate your assistance. Thank you.

Must Haves by MissCute
Emirados Árabes Unidos
4 meses usando o app
DSers deixou uma resposta 18 de agosto de 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team