Avaliações (31.287)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
15 de outubro de 2024

I recently had an issue while managing my dropshipping store, and DSers support came to the rescue! Their team was incredibly responsive and knowledgeable. What really stood out to me was how patient they were, guiding me step by step to resolve my problem. I felt like they genuinely cared about helping me succeed, and they didn’t stop until everything was running smoothly again.

Mojood
Kuwait
2 meses usando o app
DSers deixou uma resposta 16 de outubro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

13 de novembro de 2024

Had an issue with trying to change shipping method, Adele was very helpful and walked me through it on their chat. She made it quick and easy !!

Autoteile
Canadá
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 14 de novembro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

12 de novembro de 2024

Start using after CJ. All is fine, Support team is awesome

FishMak
Estados Unidos
4 meses usando o app
DSers deixou uma resposta 13 de novembro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

1 de dezembro de 2024

Vivian was amazing! She remained patient, so kind, and so helpful. She helped me resolve 3 issues in a very short time. Thank you so much for being a great customer service representative, Vivian!

SIRVZY
Estados Unidos
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 3 de dezembro de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

9 de dezembro de 2024

Fantastic platform that makes e-commerce and drop-shipping that much easier. A special thank you to Vivian for all of her help when I encountered a technical issue. She was wonderful!

LuMatch
Reino Unido
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 10 de dezembro de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

19 de dezembro de 2024

Celia was very helpful in guiding me through my problem

gelsjewellery
Reino Unido
7 meses usando o app
DSers deixou uma resposta 23 de dezembro de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

10 de novembro de 2024

Adele was amazing and responsive when I needed support. She helped me sort out my issue very quickly and kindly with screenshots to explain the process. Thank you Adele!

Wag Swag
Austrália
25 dias usando o app
DSers deixou uma resposta 12 de novembro de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

1 de janeiro de 2025

great costumer service, helped me in 5 minutes. very happy!

Classic Buddy
Austrália
5 meses usando o app
DSers deixou uma resposta 3 de janeiro de 2025

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

28 de setembro de 2024

I having trouble with DSers today and i,m asking any help to assistent from DSers his name is Zico he help me how to fix Place the order to alliexpress and finally he help me to fix evreting is working normal again i,m so happy to assist with him today,one more time thank you so much Zico all the best for you

Procasegear
Reino Unido
5 meses usando o app
DSers deixou uma resposta 8 de outubro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

6 de janeiro de 2025

This is the first time I'm using the customer support and Vivian took great care of me. I'm a new user and she was kind and patient and guided me through my need. She was very efficient and skilled.
Thank you, Vivian! You made my first experience at Dsers a smooth one!

QuickBuyMe
Estados Unidos
5 dias usando o app