Avaliações (30.368)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
2 de maio de 2024

Precisei de atendimento hoje pelo chat e foi ótimo. Ainda sou novo na plataforma, mas vou continuar por aqui!

My Bento
Brasil
4 meses usando o app
DSers deixou uma resposta 5 de maio de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

26 de abril de 2024

I absolutely LOVE BLANCA ! She has excellent customer service, she really took the time to understand what I really needed. She also went above and beyond she is so kindhearted and loving. She’s got the most positive attitude and the most positive energy. I’m so glad to have experienced her service today.

Queens Luxuries
Estados Unidos
7 meses usando o app
DSers deixou uma resposta 27 de abril de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

29 de abril de 2024

DSers' live chat support is exceptional! Quick, efficient, and always ready to assist. A valuable resource for any dropshipper navigating the complexities of e-commerce.

Avaliya home
Reino Unido
6 meses usando o app
DSers deixou uma resposta 5 de maio de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

17 de abril de 2024

Thank you very much for the help Celia!! =)

schoppy.ch
Suíça
12 meses usando o app
DSers deixou uma resposta 18 de abril de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

19 de abril de 2024

I had a problem related to the settings in the ADVANCED section, but not knowing how to set it, I turned to the DSers consultants.
Here I discovered Jesse who immediately helped me. Now my product setting operations in Dsers go much faster. I recommend that you seek the help of DSers specialized consultants.
Thank you Jasse

Cloud29.eu
Romênia
10 meses usando o app
DSers deixou uma resposta 21 de abril de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

21 de abril de 2024

Helped out alot. thank you

TinTin
Estados Unidos
9 meses usando o app
DSers deixou uma resposta 22 de abril de 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

28 de abril de 2024

Irene responsed to my message extremely fast and was very patient with me. Problem resolved. Fantastic service.

Kittiel
Eslovênia
6 meses usando o app
DSers deixou uma resposta 29 de abril de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

23 de abril de 2024

Atendimento rápido e atencioso com as informações ,Vivian Parábens.

FIT FLOW
Brasil
8 meses usando o app
DSers deixou uma resposta 25 de abril de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

22 de abril de 2024

Rfimp was excellent in providing quick and effective customer service on messenger. Every time I've asked for help on messenger it is very quick and effective for Dsers/Aliexpress support even on the free plan. Highly recommend it based on customer service.

Ozthentic
Austrália
9 meses usando o app
DSers deixou uma resposta 24 de abril de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

25 de abril de 2024

The app is great despite a few issues after the update (mostly my fault as I'm not very tech-savvy). However, I would like to highly commend the support team, which was EXTREMELY helpful and always responded quickly to every question I had. Within an hour, we managed to recover my access together, even though I was very afraid of losing my products. I am very satisfied and warmly recommend it.

SereneScape
Polônia
7 meses usando o app
DSers deixou uma resposta 27 de abril de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team