Avaliações (31.287)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
8 de dezembro de 2024

Really satisfied with the service, Rita from customer service was extremely helpful and assisted with my queries.

Highly recommended

Fultera
Reino Unido
3 meses usando o app
DSers deixou uma resposta 9 de dezembro de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

3 de outubro de 2024

Dylan was able to help me very quickly with my customer service questions. He was clear with his directions and included picture diagrams to help assist.

Follow Your Nose YYC
Canadá
Quase 2 anos usando o app
DSers deixou uma resposta 10 de outubro de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

22 de novembro de 2024

Elora was very helpful, very quick response as soon i started the chat she was there, answered me quickly and resolved my issue

Family Threads
Reino Unido
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 24 de novembro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

8 de dezembro de 2024

Raphael was super helpful attentive and response time was impeccable. He was patient and extremely helpful as he navigated me through the dropshipping process. Thanks

onegunshop
Estados Unidos
2 meses usando o app
DSers deixou uma resposta 10 de dezembro de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

1 de dezembro de 2024

I really like the customer service they have here. They explained everything very well. Especially Chrissy who knew how to teach me how to use the tools with all the time in the world for my knowledge. Thank you and I really appreciate it.

AEURBANVARIETY
Estados Unidos
8 dias usando o app
DSers deixou uma resposta 2 de dezembro de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

4 de novembro de 2024

I had a problem with my shop, and they managed to solve my problem in a second, they are really very competent, very serious and very professional, thank you again for your assistance.

haeyaert
França
4 meses usando o app
DSers deixou uma resposta 5 de novembro de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

6 de dezembro de 2024

Thank you DSers. You have an amazing customer support team especially Adele. She guided me at every step to ensure I had the smoothest experience possible. Thank you again!

Pillo Perk
Austrália
20 dias usando o app
DSers deixou uma resposta 9 de dezembro de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

20 de outubro de 2024

Hi everyone, I just wanted to give a shoutout to Chloe from the DSers support team. I was having some trouble with ordering via API, and Chloe was super helpful in assisting me. They were very friendly and knowledgeable, and I was able to get my issue resolved quickly. Thanks, Chloe!

CarZfixer
Emirados Árabes Unidos
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 21 de outubro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2 de janeiro de 2025

Vivian from DSERS was wonderful and very helpful and was able to solve my problem quickly

The Teething Co
Austrália
3 meses usando o app
DSers deixou uma resposta 3 de janeiro de 2025

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

9 de setembro de 2024

I am extremely satisfied with the service provided by Rfimp. He helped me quickly resolve an issue when importing products from AliExpress to DSers, where the products showed an abnormal status, even though they were fine on the AliExpress platform. Additionally, when mapping products, I received notifications that the product was abnormal, even though the products were good.

Rfimp was extremely efficient and demonstrated a deep knowledge of the platform, offering excellent support. I highly recommend Rfimp’s service to anyone using DSers for dropshipping. Thank you so much for your quick and effective assistance!

F1 Car Cave
Portugal
Mais de 1 ano usando o app
DSers deixou uma resposta 10 de setembro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team