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a bit confusing at first but not bad
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
After using the app for a year, I discovered that this app sometimes makes you pay a significant amount more than what you would manually fulfilling orders on aliexpress. There's about a 10% difference on some orders. The app provides a lot of time savings, but it comes at the expense of some cash savings.
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Big thanks for Colleen telling us that Aliexpress is banned in India and Indonesia. We didnt know this! Very helpful. 4 stars because app itself didnt tell us this information.
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I was frustrated all day trying to troubleshoot this all by myself , until I came across DSers 24/7 support system. Such a good for this type of work. And the representatives for DSers are quick and very much knowledgeable on all ends thanks so much !!Nephele such a great help with troubleshooting and sure much more. Thanks again!!
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
good and quick, they could have been more helpful and expanded more
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Sherry was very helpful and provided useful information! But I think the app has some limitations and needs improvements.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Today i had a nice conversation with Vivian from the Support that helped me with some Problems and solved them with patience and know how. Thank you Vivian!
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
The support for this app is great! Blanca was able to help me quickly and understood me very well. I strongly suggest adding the ability to autocomplete orders in AliExpress as well as payments, if that were possible now I would have given 5 stars for the app. The support is worth 5 stars in my experience, thanks Blanca!
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
sevice ist gut
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Ralla replied very quick to my request and helped me with my problem. Although the problem couldn't be resolved, the contact was friendly and I felt always comfortable. Thank you so much for your service, appreciated!
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team