Avaliações (31.756)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
16 de dezembro de 2024

Vivian provided stellar customer service. This was my first encounter as a newbie in the ecommerce business and DSers should be absolutely delighted with her performance.

Tech support is a challenging job and Vivian is an exemplary asset of the DSers family - I hope I have the opportunity to have her assist me if I ever need support in the future!

The Cosmic Pearl
Estados Unidos
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 23 de dezembro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

19 de fevereiro de 2025

Wendy was very patient and helpful, and very quick to respond.
Thank you Wendy!

HelloHarmoney
Estados Unidos
5 meses usando o app
DSers deixou uma resposta 27 de fevereiro de 2025

Hello!

Thank you for your kind words! We're delighted to hear that Wendy was patient, helpful, and quick to assist you. Our customer service team is always here to provide the best support possible.

If you ever need further assistance, don’t hesitate to reach out!

DSers Team

3 de janeiro de 2025

Hayley was very professional and offered me a very good support.

Plushie Labs
Canadá
3 meses usando o app
DSers deixou uma resposta 6 de janeiro de 2025

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

23 de fevereiro de 2025

Great customer service! I contacted them using live chat option and got help in just couple minutes. Fiona helped me out and answered all of my questions with passion!

HEALTHYHUB
Estados Unidos
2 dias usando o app
DSers deixou uma resposta 27 de fevereiro de 2025

Hello,

Thank you for your kind words! We’re so glad to hear that Fiona was able to assist you quickly and with such enthusiasm. We take great pride in providing fast and helpful support, and it’s wonderful to know it made a positive difference for you. If you need further assistance in the future, don’t hesitate to reach out.

DSers Team

19 de dezembro de 2024

I asked for help from support and was assisted by Gloria, she managed to resolve my doubts and I was very satisfied with the help, she was very efficient and helpful, thank you Gloria

Cleo Connect Full
Estados Unidos
7 meses usando o app
DSers deixou uma resposta 23 de dezembro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

4 de dezembro de 2024

I had the pleasure of working with Chrissy, and I couldn't be more impressed! From the very beginning, Chrissy demonstrated a high level of professionalism, expertise, and dedication. Whether it was tackling complex tasks or providing insightful recommendations, Chrissy approached everything with a positive attitude and a commitment to excellence. His communication skills are top-notch, always ensuring that things run smoothly and that expectations are clearly met. If you're looking for someone reliable, talented, and hardworking, Chrissy is definitely the person you want on your team!

ONE.STOP.STOCK
Canadá
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 9 de dezembro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

1 de fevereiro de 2025

Hello my biggest decision in ecommerce is to have trusted DSERS ALI EXPRESS, their service was extraordinary . thank you SANDY for your assistance you were tireless!!

Douvanjou
Estados Unidos
2 meses usando o app
DSers deixou uma resposta 5 de fevereiro de 2025



Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

19 de novembro de 2024

excellent costomer support from Chrissy the dser suppport team is amazing my problem has beem solve in just a couple of minutes i did almost nothing just explain the problem and she solving really amazing costomer suppport.

Brauwn
França
8 meses usando o app
DSers deixou uma resposta 21 de novembro de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

15 de dezembro de 2024

Esfania is an incredible assistant who’s always reliable and easy to work with. She’s organized, hardworking, and really knows how to get things done. I couldn’t ask for better support!

LoyalStyleLife
Marrocos
2 meses usando o app
DSers deixou uma resposta 23 de dezembro de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

28 de novembro de 2024

I am very glad to work with this application, and the support team is very comfort and fast. I'll def recommend this application for the newest dropshippers! Thanks, team!

AstraWonder
Reino Unido
Aproximadamente 1 ano usando o app
DSers deixou uma resposta 1 de dezembro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team