Avaliações (29.825)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
4 de novembro de 2023

I had the pleasure of working with Lily tonight. I found her to be very helpful and she was able to answer all of my questions satisfactorily. My questions were around mapping, which has been a thorn in my side and she was able to effectively help me through it. Thank you Lily

GeeBees Online
Estados Unidos
2 meses usando o app
DSers deixou uma resposta 6 de novembro de 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

29 de dezembro de 2023

As a representative of klassyx store I'm very happy and satisfied with the Dsers customers services dispensed to us this morning.
Krystal was very helpful and had and great knowledge to identify the problem we had and sorted it out very quickly.
Thank you Krystal .

Klassyx
Reino Unido
5 meses usando o app
DSers deixou uma resposta 3 de janeiro de 2024

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

21 de novembro de 2023

I would love to thank Alice for helping me with my mapping issues. She was very patient and understanding with me and helped walk me through the process to the solution. Without her I would still be stuck. Thankyou Alice

Carson’s Corner
Canadá
6 meses usando o app
DSers deixou uma resposta 23 de novembro de 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

11 de abril de 2024

Very very helpful on solving all my inquieries

HeartForSneakers
Estados Unidos
Mais de 1 ano usando o app
DSers deixou uma resposta 14 de abril de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

29 de novembro de 2023

Sylvia helped so much today - honestly had an issue with my supplier connections and she sorted my issue out and I can now continue operating my business. Thank you very much Sylvia.

Designed Nook
Reino Unido
7 meses usando o app
DSers deixou uma resposta 30 de novembro de 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

28 de março de 2024

Villanelle was super helpful in assisting my inventory problem. She pointed me in the right direction in no time. Problem solved!!

Tiny Toy Treasures
Reino Unido
5 meses usando o app
DSers deixou uma resposta 31 de março de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

9 de janeiro de 2024

The service that Sandy provided was very nice and good. She had a very nice and courteous way of talking to me. She helped me solve my problem quickly. Thank you, Sandy.

Virtm
Emirados Árabes Unidos
3 meses usando o app
DSers deixou uma resposta 15 de janeiro de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

8 de março de 2024

I had a problem with my Shopify order fulfillment using DSers, but Neva from DSers' customer service provided exceptional assistance. Neva quickly identified and fixed the issue, going above and beyond to ensure fixing of the problem. Neva's professionalism, expertise, and dedication to customer satisfaction were evident throughout the process. Thanks to Neva, I was able to fulfill my order. I highly recommend Neva and DSers for their stellar customer support. Thank you, Neva, for your outstanding help!

Urbaneer
Estados Unidos
15 dias usando o app
DSers deixou uma resposta 10 de março de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

11 de novembro de 2023

Support is awesome, big thanks again to Wendy for great customur Service really appreciate it and all my questions were answered nothing left behind, came with Problems gone with all done !

Noè shop
Alemanha
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 12 de novembro de 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

18 de janeiro de 2024

I faced a challenging issue that left me frustrated for hours. Reaching out to Dsers support, Vivian took charge of my ticket and impressively resolved my problem swiftly and efficiently. Her expertise, patience, and exceptional customer service skills turned a stressful situation into a positive experience. Vivian's ability to deliver quick and effective solutions is truly commendable. A big thank you to Vivien – your help was invaluable and greatly appreciated!

Lashada
Estados Unidos
3 meses usando o app
DSers deixou uma resposta 21 de janeiro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team